Customer Service Expert with Multilingual Support
3 dni temu
We are seeking a skilled Customer Service Specialist to join our team at VISION WARSAW SP. Z O.O.
Your Responsibilities:
- Contact clients via phone and email to address their inquiries and concerns.
- Manage guests' reservations efficiently.
- Perform administrative tasks across all VISIONAPARTMENTS locations.
- Work with the VMS system after completing training.
- SUPervise cameras in our locations during night shifts and take necessary actions when required.
To be successful as a Customer Service Specialist, you must possess the following skills and qualifications:
- Fluency in English (at least B2 level), with any additional language being an asset, particularly German or French.
- Strong customer focus, excellent time management, and organizational skills.
- Accuracy, reliability, responsibility, and flexibility.
- Ability to work under pressure and handle multiple concurrent tasks effectively.
- Flexibility to work a minimum of 60-80 hours per month.
As a valued member of our team, you can expect:
- Opportunities for growth and development in an international company with an established market presence.
- A convenient office location in the heart of Warsaw.
- A mandate contract.
- The possibility of partial home office work after the probation period.
- Limited free stay in chosen VISIONAPARTMENTS locations.
- A friendly working environment.
We offer flexible scheduling options:
- Night shift: working hours on previously arranged days between 11 PM and 7 AM during weekdays and 11 PM and 9 AM on weekends.
- Evening shift: working hours on previously arranged days between 5 PM and 10-11 PM during weekdays and 9 AM and 11 PM on weekends.
Roughly €25,000 - €35,000 per annum, depending on experience and qualifications.
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