Human Resources Specialist

2 tygodni temu

Warszawa, Mazovia, Polska TTEC Pełny etat

Human Resources Generalist Role

As a Human Resources Generalist at TTEC, you will be a key member of our team in Poland, responsible for delivering exceptional employee experiences. Your primary focus will be on HR-related matters, ensuring that you are a trusted partner for employees and managers alike.

Key Responsibilities:

  • Deliver and contribute to the best employee experience in Poland.
  • Support new hires with onboarding and associated documentation.
  • Perform assigned tasks with high ownership and performance.
  • Anticipate obstacles and think ahead about next steps.
  • Lead and coordinate standard team tasks involving other team members.
  • Cultivate good collaboration with other teams on HR-related matters.
  • Share and seek information, ideas, solutions, and resources with others openly.
  • Look for opportunities to improve processes or make systems more efficient.
  • Use time and resources effectively through planning individual work.
  • Ensure the employee experience is at the heart of your tasks, considering team goals and company strategy.
  • Understand your role's part in delivering a great employee experience.
  • Recognize and respect diverse ideas, perspectives, and values.
  • Deliver onboarding and manager training on HR processes and procedures.

Requirements:

  • Minimum 1 year of experience in HR/HC.
  • Good knowledge of local labor law and HC regulations.
  • Excellent knowledge of English and Polish languages.
  • Good knowledge of Microsoft Office tools (Outlook, Excel, Word, PowerPoint).
  • Excellent interpersonal skills.
  • Detail-oriented, well-organized, and responsible, with the ability to work under pressure and prioritize work effectively.
  • A 'can-do' attitude.
  • Passion for doing the right thing the right way.

Success as a Human Capital Generalist:

  • Be part of a great team ensuring the best employee experience in Poland.
  • Maintain effective relationships with employees and managers to gain trust and be seen as a respectful and competent advisor.
  • High-quality feedback from employees and managers.
  • Set priorities considering an appropriate sense of what is critical or most important when working under time pressure.
  • Urgent employee or manager needs/problems are considered and either resolved or escalated when needed.
  • Understand how individual and team results support the achievement of organizational goals.
  • Set challenging goals to improve yourself and team performance.
  • Look for opportunities to improve processes or make systems more efficient for increased performance and better results.
  • Use shared drives for data maintenance to ensure that every team member uses the same source of information.
  • Proactively promote usage of corporate tools and explain HR procedures to be followed by employees and managers.
  • Think creatively and critically, developing or changing plans in anticipation of future events and consequences.
  • Partner and work cooperatively with others, as part of a wider team.
  • Share and seek information, ideas, solutions, and resources with others openly.
  • Admit mistakes and understand that this is the way to learn, receive feedback, and improve.
  • Ask questions and seek advice when needed from others in the team.

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