Human Resources Operations Specialist
4 tygodni temu
About the Role
Biogen is seeking a highly skilled Human Resources Operations Specialist to join our team in Warsaw. As a key member of our HR operations team, you will be responsible for providing efficient HR operational support to new hires, current and former employees, as well as HR Partners in a respective region.
Key Responsibilities
- Assist employees and HR Partners on global processes and generic questions on benefits, payroll, compensation, and HR policies.
- Perform Workday entries and corrections as requested by employees, Talent Acquisition, and HR Partners. Provide self-service support if needed.
- Maintain (create, update) SOPs and respective HR articles to ensure these are reflecting current processes.
- Achieve set KPIs and goals, adhere to established customer service standards.
- Perform special projects as assigned by the management team.
Requirements
- Previous experience (at least 1 year) in general human resources/benefits/payroll.
- Ability to understand, interpret, and communicate HR policies, procedures, and ability to deliver excellent customer care for complex queries.
- Critical thinking, problem-solving, and judgment skills.
- Ability to deliver excellent customer care.
- Service-oriented attitude and willingness to train other team members.
- Good listening skills and patience to work with all types of employees.
- Ability to maintain a positive attitude.
- Individual should have high energy with the ability to organize/prioritize workload.
- Technical skills, basic IT skills, and knowledge.
- Good business English is a must. Additional languages (e.g., Portuguese, Spanish, German) is a strong plus.
About Biogen
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.
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