Operations Manager

4 tygodni temu


Warszawa, Mazovia, Polska FREE NOW Pełny etat

Main Responsibilities:

We are looking for an experienced Operations Specialist to join our team at FREE NOW. The ideal candidate will be responsible for owning Drivers availability on the FREENOW platform, including developing acquisition channels and optimising the onboarding funnel and lifetime value.

Key Accountabilities:

  • Establishing strong relationships with Key fleet partners, including cross-channel communication, support and advisory.
  • Monitoring the KPIs of our Supply (Driver) Base & Key Accounts, identifying performance changes and investigating root causes.
  • Working on Financial and Non-Financial Incentives for our Key Account partners, requiring collaboration with central teams and 3rd parties.
  • Aligning with relevant stakeholders to improve Key Account performance and introduce Product improvements.

Requirements:

  • At least 2 years of total work experience, preferably in Operations, Consulting, Start-up, Business Development, Business Tech or other Ops management roles.
  • Data-driven and detail-focussed, able to identify trends and patterns in data, and independently develop growth initiatives.
  • Self-starter with a proactive attitude and getting things done approach.
  • Comfortable working cross-functionally, including with Product, Tech, and other supporting central teams.
  • Able to influence and communicate with teams outside of your direct line, not afraid to smoothly work around hierarchies or reporting lines to achieve goals.
  • Fluent Polish and at least upper-intermediate English skills, both verbal and written.

Benefits & Perks:

  • Flexible working arrangements.
  • LinkedIn Learning.
  • Sabbatical & special leave policies.
  • WeRoad partnership.
  • Birthday, 24th + 31st December off.
  • Short term EU work policy.
  • Mobility Credit.
  • Health insurance.
  • Employee assistance program.

Plus more local benefits depending on your work location

Diversity, Equity & Inclusion:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, and we're committed to creating an inclusive environment where everyone can thrive.


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