Business Operations Manager
3 tygodni temu
Company Overview:
At Equinix, we are the world's digital infrastructure company, operating over 250 data centers across the globe. We enable organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
Job Description:
The Business Operations Manager will be responsible for developing and conducting training programs, performing quality checks and audits on HR processes, and creating and analyzing metrics and dashboards to gauge and improve the efficiency and effectiveness of HR services.
Responsibilities:
- Training Development & Delivery:
- Deliver training programs for HR Services team members, and employees and managers on HR Services
- Update training materials based on process changes, new technology, and feedback
- Quality Assurance & Audits:
- Perform regular quality checks and audits of HR processes and services
- Identify areas for process improvement and make recommendations to enhance service quality
- Metrics & Dashboard Creation:
- Create and maintain HR metrics and dashboards to audit performance and identify trends
- Analyze data to provide insights on service delivery, process efficiency, and team performance
- Continuous Improvement Initiatives:
- Collaborate with HR teams to implement continuous improvement strategies
- Facilitate process improvement workshops and brainstorming sessions
- Evaluate the impact of improvements and adjust strategies as necessary
- Work closely with HR teams and collaborators to understand their needs and challenges
Required Skills and Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Proven years of experience in HR, with a focus on training, quality assurance, and metrics analysis
- Solid knowledge of HR processes and standard methodologies
- Proficient in data analysis, reporting, and dashboard creation
- Proficient in MS Office, HRIS systems, and data visualization tools
Benefits:
We offer competitive salary between $75,000 - $100,000 per annum, depending on experience. Our benefits package includes comprehensive health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
Salary:$80,000 per annum
Location:Equinix is an Equal Employment Opportunity employer and welcomes applicants from diverse backgrounds.
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