Aktualne oferty pracy związane z Customer Experience Ambassador - Kraków, Lesser Poland - TN Poland
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Kraków, Lesser Poland Herbalife International, Inc. Pełny etatOverviewCustomer Service Representative with NorwegianHerbalife GBSC KrakowAbout the role:This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and...
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Customer Experience Champion
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Customer Experience Ambassador
2 tygodni temu
About This Role
As a Multilingual Customer Service Representative at TN Poland, you will play a vital role in delivering exceptional customer experiences across various channels. Your responsibilities will include:
• Responding to customer inquiries and resolving their concerns in a timely and professional manner.
• Addressing customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions.
• Processing customer requests and maintaining accurate records in our database.
• Supporting the deployment and adoption of new IT solutions within the team.
• Collaborating with team members to build their skills and capabilities.
• Contributing to cross-departmental projects beyond regular duties.
Required Skills and Qualifications
- Fluent proficiency in Czech (C1) - mandatory.
- Fluent proficiency in one of the following languages: German, Bulgarian, or Croatian (C1) - mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving and analytical skills.
