Senior Network Support Specialist

7 godzin temu


Warszawa, Mazovia, Polska R Systems Pełny etat

R Systems is committed to accelerating our clients' digital leadership. Our team of experts provides specialized service offerings and consultative business approach to help clients achieve speed-to-market and overcome digital barriers.

Job Requirements

We are seeking a skilled IT Administrator to join our team focused on software development for the telecom industry. The successful candidate will be responsible for the administration of IT systems and network – monitoring, configuration, corrections, and changes.

This includes:

  • End-user hardware support
  • OS installations, configurations, and support
  • Administrating and maintaining Office365 services
  • Services and applications availability and support
  • AD and Windows Server troubleshooting, administration, and maintenance
  • IT Security tools management
  • Access rights management
  • Participating in DR/BC activities (backup and recovery, high availability)
  • Supporting and assisting the IT Department and related IT Projects
  • Escalating to 2nd or 3rd level support or external 3rd party suppliers
  • Maintaining, supporting, and administrating services and applications: backup systems, document repositories, code repositories, ticketing tools systems

The ideal candidate will have:

  • At least 3+ years' experience in a similar position
  • Good experience with Office365
  • Experience with network tools and debugging for issues
  • Good knowledge of Windows OS Workstation and Server
  • Good scripting skills
  • Advanced English language proficiency
  • Analytical and problem-solving skills – identifying where problems are occurring and netting down the nature of the problem; reporting statuses and progress; following procedures in matters of time and expenses
  • Creating/improving documentation for troubleshooting
  • Systems thinking – capability to correlate all essential causes and effects by getting the full picture, understanding the contingencies, and pushing the right levers
  • Team player attitude, communication, and cooperation within the team and line manager
  • Learning Orientation – capability to develop the needed skills and knowledge in order to accomplish challenging objectives
  • Passion for excellence – continuous interest in generating high-quality work output and in exceeding expectations
  • Customer orientation
  • Flexibility and commitment
  • Openness to travel between company offices
  • Availability to work from the office 4 days per week
Company Benefits

We offer a comprehensive range of benefits to our employees, including:

  • Remote/hybrid and flexible working schedule
  • Private medical subscription sharing the costs of Multisport card life insurance
  • Training and professional certifications programs
  • Access to Udemy, plus up to 5 free days for training yearly
  • Mobile device and mobile subscription plan

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