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Fluent Dutch Customer Support Professional

1 tydzień temu


Poznań, Greater Poland Conectys Pełny etat
About Conectys

We are Conectys, a global leader in multilingual outsourcing services, serving clients across various industries. Our team is dedicated to delivering exceptional results and driving customer satisfaction.

Role Summary

This role is responsible for providing technical assistance and resolving issues through clear communication and problem-solving skills. Key responsibilities include:

  1. Initiating, managing, answering, and solving customers' queries.
  2. Assisting all customer queries by offering precise explanations, concise, complete, and within the agreed terms.
Requirements

To succeed in this role, you will need:

  1. A C1 level of Dutch (both written & spoken).
  2. A B2 level of English (both written & spoken).
  3. Proficiency with Microsoft Office applications, especially Excel.
  4. Standard Operating System understanding and Office tools knowledge.
  5. Web-based applications and database operating skills.
What We Offer

As a member of our team, you can expect:

  1. Competitive salary package & meal vouchers.
  2. Social Fund (Christmas Bonus, Holiday Allowance, etc.).
  3. Employee Recognition Program.
  4. The opportunity to work in a multicultural environment.
  5. The opportunity to work from home – remote work.
  6. Private medical insurance.
  7. Access to Multisport card.
  8. Wellness activities for your wellbeing.
Diversity and Inclusion

We promote diversity and inclusion, fostering a respectful and supportive work environment for all staff members, regardless of their background, culture, or identity.