Service Delivery Expert
6 godzin temu
Job Description:
We are looking for a detail-oriented and organized professional to handle customer inquiries, resolve issues related to order fulfillment and collections, and provide excellent service to our clients.
The ideal candidate will have experience working in a corporate environment, preferably in the area of customer service and order management.
Key responsibilities include:
- Collaborating with key clients to ensure timely resolution of issues related to order fulfillment and collections.
- Handling all customer inquiries until resolution, including order processing, shipment notifications, missing items, product questions, defective goods, returns, and discounts.
- Ensuring that customers receive relevant information regarding open orders and deliveries.
- Effectively reviewing and analyzing the order file to highlight risks and opportunities impacting weekly forecasts.
- Working closely with distribution and logistics teams to ensure timely shipment of orders and support in problem resolution.
- Collaborating with sales, planning, and distribution teams to address challenges and opportunities related to deliveries.
- Managing prices in the order book according to agreed commercial terms.
- Maintaining accurate and up-to-date customer data.
- Investigating and resolving customer claims and disputes related to order management.
- Participating in customer meetings to support continuous improvements and review ways of working to increase delivery accuracy and timeliness, demand fulfillment rates, and operational excellence.
-
Sales and Delivery Expert
6 godzin temu
Warszawa, Mazovia, Polska Alter Solutions Pełny etatSales and Delivery ExpertWe seek an experienced sales professional to join our team as a Sales and Delivery Expert. The ideal candidate will have a strong background in sales, excellent communication skills, and experience working in the IT market.Key Responsibilities:Liaise with clients to understand their needs and provide tailored solutionsIdentify new...
-
International Customer Service Expert
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatJob Title: International Customer Service ExpertOverviewOur client, a leading international company based in Warsaw, is seeking a highly skilled International Customer Service Expert to join their team. As a key member of the team, you will be responsible for delivering exceptional customer service to clients across Europe.Key Responsibilities:- Provide...
-
Head of Service Delivery
6 godzin temu
Warszawa, Mazovia, Polska SPACE IT Sp. z o.o. Pełny etatWe are seeking an experienced professional to join our team as Head of Service Delivery.Key ResponsibilitiesDevelop and maintain detailed project plans to ensure timely completion.Oversee risk mitigation for all project deliverables, timelines, and outcomes.Establish robust frameworks for systematic risk management.This role requires:Essential SkillsStrong...
-
Service Delivery and Innovation Leader
6 godzin temu
Warszawa, Mazovia, Polska Falck Digital Technology Poland Sp. z o.o. Pełny etatAbout the Position: We are seeking an experienced Service Delivery and Innovation Leader to join our team at Falck Digital Technology Poland Sp. z o.o.Key Responsibilities:Develop and maintain operational runbooks and high-level design documentsApprove change requests and act as the face of the customer to Service ProvidersEngage with stakeholders to improve...
-
French Language Customer Service Expert
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatWe are looking for a skilled French Language Customer Service Expert to join our client - an international company based in Poland. As a key member of the customer service team, you will be responsible for responding to and resolving customer inquiries via phone, email, and chat.The ideal candidate will possess excellent communication skills, both written...
-
IT Service Delivery Expert
6 godzin temu
Warszawa, Mazovia, Polska Randstad Pełny etatKey ResponsibilitiesThe Technical Support Analyst will provide technical assistance to clients, resolve issues, and ensure customer satisfaction.Why This Role?This is an excellent opportunity for someone looking to grow their career in technical support and gain experience in a dynamic environment.What We OfferAs a Randstad employee, you will receive a...
-
IT Service Delivery Expert
6 godzin temu
Warszawa, Mazovia, Polska emagine Sp. Z o.o. Pełny etatJob OverviewAt emagine Sp. Z o.o., we are looking for an experienced Network Operations Engineer to join our team. The successful candidate will play a critical role in ensuring the day-to-day availability of our production network, which includes all aspects of data, voice, and contact center services capabilities.The ideal candidate will have a strong...
-
Service Delivery Professional
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatCompany OverviewHays Poland Sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.Our Benefits:Opportunities for career growth and development in an international companyA supportive and inclusive work environmentHybrid work mode (2/3)Employment contractBenefit packageWhy Join Us?We...
-
Technical Delivery Expert
6 godzin temu
Warszawa, Mazovia, Polska Euronet – EFT Segment Pełny etatAbout Us:Euronet EFT is an organization that values innovation and teamwork. Our company culture emphasizes collaboration, open communication, and mutual respect. As part of our Project Delivery Team, you will have the opportunity to contribute to the development of our EFT segment, working closely with cross-functional teams to deliver high-quality...
-
Customer Service Expert
6 godzin temu
Warszawa, Mazovia, Polska Abbott Laboratories Pełny etatCompany OverviewAt Abbott Laboratories, we're committed to creating breakthrough science that improves people's health. Our team is passionate about anticipating changes in medical science and technology.Our ValuesWe believe in doing work that matters, growing and learning together, caring for ourselves and our families, being our true selves, and living...
-
Customer Service Expert
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatJob OverviewAs a Customer Service Representative, you will play a vital role in managing customer inquiries, both internal and external. You will interact with multiple departments to process, solve, or prevent customer inquiries and identify process improvements.Key Responsibilities:
-
Service Excellence Manager
6 godzin temu
Warszawa, Mazovia, Polska LOT Aircraft Maintenance Services Sp. z o.o. Pełny etatCompany OverviewLOT Aircraft Maintenance Services Sp. z o.o. is dedicated to providing top-notch services to our clients. Our commitment to excellence extends beyond our products to the way we treat our customers. We believe that building strong relationships is key to delivering exceptional results.Job DescriptionOur team is looking for a highly motivated...
-
Microsoft Dynamics 365 Architect
7 dni temu
Warszawa, Mazovia, Polska AIDA projektai, MB Pełny etatAIDA projektai, MB is seeking a highly experienced Microsoft Dynamics 365 Architect to lead the design and implementation of Dynamics 365 solutions tailored to meet business needs.Key ResponsibilitiesSolution Design and Development: Design and develop solutions for Microsoft Dynamics 365 applications (Sales, Marketing, Customer Service, etc.)System...
-
SAP Financial Systems Expert
6 godzin temu
Warszawa, Mazovia, Polska Michael Page Pełny etatAt Michael Page, we are seeking a highly skilled SAP FI/CO Consultant to join our team. This is an exceptional opportunity for a talented professional to leverage their expertise in SAP R2R systems and drive business success.About Our ClientOur client is a leading organisation within the Media & Agency industry, based in Warsaw. They have a strong presence...
-
Software Development Expert
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatAt HAYS POLAND Sp. z o.o., we are seeking a highly skilled Software Development Expert to join our team. As a key member of our IT department, you will be responsible for leading the development of innovative software solutions that meet the needs of our clients.The ideal candidate will have +10 years of experience in software development, with a strong...
-
Financial Expert with International Focus
6 godzin temu
Warszawa, Mazovia, Polska Michael Page Pełny etatAt Michael Page, we are seeking a highly skilled Financial Expert to join our team in Warsaw. As an international company, we value diversity and inclusivity in the workplace.">Job Description:We are looking for a talented Accounting Professional to manage financial processes and ensure compliance with local regulations.">Responsibilities:">Ensure accurate...
-
BIM Modelling Expert
6 godzin temu
Warszawa, Mazovia, Polska AECOM Pełny etatAbout the JobWe are seeking a skilled BIM Modelling Expert to join our team. As a key member of our infrastructure delivery team, you will be responsible for developing complex BIM models and creating 2D drawings sheets.Key ResponsibilitiesDevelop Building Information Modelling (BIM) models for underground and retaining structures associated with transport...
-
Digital Workplace Domain and IT Strategy Expert
6 godzin temu
Warszawa, Mazovia, Polska Michael Page Pełny etatCompany OverviewA leading global company in the bakery products industry, operating across Europe, Asia, and Australia. With a strong presence in the food service sector, retail, and restaurant chains.SalaryWe offer a competitive compensation package tailored to your needs.Job DescriptionDigital Workplace and User Experience Strategy- Develop and implement...
-
Customer Support Expert with Multilingual Proficiency
6 godzin temu
Warszawa, Mazovia, Polska transcosmos (TCIS) Pełny etatJob Summary:We are seeking a highly skilled Customer Support Expert to join our team at Transcosmos. As a key member of our customer support department, you will be responsible for providing prompt and reliable information to customers while maintaining effective communication channels.Key Responsibilities:* Handle customer inquiries and technical-support...
-
Customer Success Expert
6 godzin temu
Warszawa, Mazovia, Polska transcosmos (TCIS) Pełny etatAbout Customer SuccessAt transcosmos (TCIS), we are passionate about delivering exceptional customer experiences that drive business growth. As a Polish-Speaking Customer Success Specialist, you will play a key role in ensuring our customers achieve their objectives and get the most value out of our products and services.Your primary responsibility will be...