Digital Workplace Domain and IT Strategy Expert
7 godzin temu
A leading global company in the bakery products industry, operating across Europe, Asia, and Australia. With a strong presence in the food service sector, retail, and restaurant chains.
Salary
We offer a competitive compensation package tailored to your needs.
Job Description
Digital Workplace and User Experience Strategy
- Develop and implement strategies for User Experience & Digital Workplace aligned with business objectives.
- Collaborate with stakeholders to ensure seamless service delivery and end-to-end performance of Incident Management and Service Request Management processes.
Endpoint Management
- Manage hardware and software catalogs for user-facing devices, including laptops, desktops, monitors, accessories, tablets, handheld devices, smartphones, printers, meeting room equipment, and digital signage.
- Ensure devices are up-to-date with patches and updates, have endpoint protection, and are protected against vulnerabilities.
Team Management
- Oversee a hybrid team comprising directly assigned staff, local IT team members on a part-time basis, and contractors.
- Support the Head of Technology Platforms with planning and managing budget and people development.
Collaboration and Communication
- Collaborate with other IT teams to ensure seamless service delivery.
- Provide technical guidance and support while adhering to Group IT policies and Technology Platform Global Guidelines & Standards.
Cybersecurity Alignment
- Collaborate with the Cybersecurity team to ensure alignment on endpoint security measures, access management (IAM), and compliance with global security standards.
Required Skills and Qualifications
- Broad general understanding of IT.
- Certification and extensive experience in IT Service Management.
- Hands-on experience with MS Intune.
- Deep understanding of MS Windows and MS 365.
- Solid experience in project management and vendor management.
- Minimum of 3-5 years of experience in a similar role.
Benefits
- 100% remote work arrangement.
- Private medical healthcare for employee and family (fully covered).
- Life insurance for employee and family (fully covered).
- Multisport card and physical wellness support or Edenred Sport & Culture card.
- Lunch card and additional days off in the calendar year.
- Co-funding for language courses and daily use of foreign languages.
- Co-funding for corrective glasses.
- Referral bonus and social fund benefits (e.g., holiday bonuses, social aid, holiday benefits).
- Flexible work environment and additional payment for work on public holidays.
- Delivery of fruits and company products to the office.
- Company events and team-building activities.
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