Cloud Knowledge Manager

2 tygodni temu


Szczecin, West Pomerania, Polska Cyclad Pełny etat
About the Role

Cyclad is seeking an experienced Technical Knowledge Manager to join our team.

This role is crucial in ensuring that all relevant teams adhere to Knowledge Management (KM) processes.

Key responsibilities include:

  1. Managing all KM KPIs and procedures.
  2. Creating and publishing knowledge objects and runbooks.
  3. Identifying and implementing changes to the knowledge process.
  4. Identifying exceptions and deviations, as well as management of these situations.
  5. Communicating new and changed policies.
  6. Identifying and implementing process improvements.
  7. Creating, analyzing, and distributing process reports.
  8. Notifying participants about non-compliance with standards and procedures.
  9. Establishing measurements and targets to enhance knowledge effectiveness and efficiency.
  10. Evaluating the performance of knowledge processes.
  11. Refining, organizing, and storing knowledge using structured repositories.
  12. Utilizing modern communication and collaboration technologies to support KM processes.

Requirements:

  • Proven experience and knowledge in Cloud IaaS/PaaS technologies, operating systems, and network architectures.
  • Familiarity with container solutions (Kubernetes and Docker; knowledge of Cloud Foundry is a plus).
  • Excellent communication and collaboration skills.
  • Strong analytical and problem-solving abilities.
  • Experience in managing knowledge processes and procedures.

We offer:

  • Private medical care with dental care (covering 70% of costs) + rehabilitation package.
  • Family package option possible.
  • Multisport card (also for an accompanying person).
  • Life insurance.
  • International work environment.
  • Flexible working time.

Candidates with the necessary skills and experience are encouraged to apply.


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