Polish Language Sales Team Lead Position in Gdańsk
7 dni temu
Are you an inspiring sales leader with a passion for driving success in B2B operations? We are seeking a Polish-speaking Sales Team Lead to join our team in Gdańsk and shape the future of sales for major partners.
About the RoleThis is a full-time position that offers a competitive salary, benefits package, and opportunities for professional growth. As a Sales Team Lead, you will be responsible for managing a high-performing team of sales advisors, ensuring excellent client communication, and delivering results-driven sales strategies.
Key Responsibilities- Team Management: Continuously review and manage absenteeism and attrition for all sales advisors, conduct return-to-work and exit interviews, and ensure a supportive team environment.
- Performance Monitoring: Oversee the work performance of all sales advisors, conduct quarterly performance reviews, and monthly one-on-one meetings to provide clear guidance aligned with team sales goals.
- Recognition and Rewards: Ensure advisors are recognized and rewarded for outstanding achievements, fostering a culture of excellence and teamwork.
- Client Communication: Timely communicate any client or campaign issues to the Operations Manager, ensuring seamless delivery of services.
To succeed in this role, you will need:
- Language Skills: Excellent communication skills in English (C2) and Polish.
- Leadership Experience: At least 1 year in sales operations or team leading, managing both internal and external stakeholders.
- BPO/Contact Centre Experience: Minimum of 3 years in a BPO or contact center environment.
- Sales Operations Knowledge: Strong understanding of B2B sales operations and experience with sales KPIs.
We offer a dynamic work environment, collaborative culture, and opportunities for professional growth. You will have the chance to work with top brands, receive a competitive remuneration package, and enjoy modern office facilities in Oliwa, equipped with advanced workstations, free beverages, and fresh fruit.
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