HR Services Team Lead

3 dni temu

Warszawa, Mazovia, Polska Sonova Warsaw Service Center Sp. z o.o. Pełny etat
Job Description

We are seeking a highly skilled and experienced Senior HR Specialist to lead our HR Services team in delivering exceptional administrative services throughout the employee lifecycle. The successful candidate will ensure efficient HR operations, provide guidance to team members on day-to-day tasks, support transitions and process changes while focusing on operational excellence.

About the Role

This is an exciting opportunity for a seasoned HR professional to take on a leadership role in our Warsaw Service Center. As a Senior HR Specialist, you will be responsible for leading the HR Services team in delivering high-quality administrative services, ensuring seamless employee experiences, and driving process improvements.

Responsibilities
  • Lead the HR Services team in delivering first-class administrative services throughout the employee lifecycle
  • Ensure efficient HR operations and provide guidance to team members on day-to-day tasks
  • SUPPORT transitions and process changes while focusing on operational excellence
  • Serve as the primary escalation point for operational HR issues and assist in team members' growth and development
Requirements

To succeed in this role, you will need:

  • Bachelor or Master degree in Commercial, HR, Psychology, or similar field of study
  • At least 5 years of experience in HR administration in an international environment, including hands-on experience managing a team
  • Strong understanding of the employee life cycle and annual HR processes
  • Experience in process improvement or HR project management and ability to translate customer needs and existing gaps into process improvements initiatives
  • Ability to guide and motivate a team, solve conflicts, acts as a role model for quality, integrity, and professionalism
  • High customer orientation, service mindset, and great communication skills
  • Structured-minded person with strong self-organization and ability to set priorities
  • Reliable, resilient, discrete, and able to work under pressure while meeting deadlines
  • Proficient in English (must have)
  • Experience with HR systems such as: SuccessFactors, Service Now, Atoss, and SAP or other
  • Very good MS Office skills (especially Excel), high IT affinity
  • Proficient in German
  • Leadership or management training
What We Offer

As a member of our team, you can expect:

  • An open corporate culture, supportive atmosphere
  • Permanent employment and stable working conditions
  • High innovation pace and interesting med-tech products
  • Cafeteria benefit system covering private medical care, etc.
  • Support in further training and development opportunities
  • Modern office with comfortable working environment
  • Onboarding program provided with close cooperation with your Line Manager and the team
About Us

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.

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