IT Support Specialist

4 tygodni temu


Warszawa, Mazovia, Polska Charger Logistics Pełny etat

At Charger Logistics, we are on a mission to provide exceptional logistics solutions across North America. To achieve this, we are seeking a highly skilled IT Support Specialist to join our dynamic team. This role will be responsible for providing first-line support for EUC infrastructure issues, including troubleshooting, incident management, and resolution.

Responsibilities:

  • Utilize various software and systems, including Microsoft Windows 10, Office 365, Group Policies, Microsoft Endpoint Manager, Intune, WSUS, Orchestrator, MacOS, iOS.
  • Collaborate with senior IT professionals to analyze and resolve complex technical problems related to cloud-based applications and services.
  • Stay up to date with emerging technologies and trends, and proactively propose improvements to enhance the efficiency and security of cloud-based systems.
  • Document support activities, including technical issues, solutions, and troubleshooting steps, ensuring comprehensive and up-to-date records.
  • Develop and implement software update schedules, including patch management and software distribution tools to ensure updates are rolled out in a timely manner.
  • Monitor cloud infrastructure performance, identify potential issues, and propose solutions to optimize system efficiency.
  • Assist in the maintenance and administration of platforms, ensuring system stability and performance.

Requirements:

  • University degree or College diploma in the field of computer science, engineering, or a related discipline.
  • A minimum of 2 years of previous IT support experience working in a technology / systems department.
  • Proficient knowledge in various software and systems, including Microsoft Windows 10, Office 365, Group Policies, Microsoft Endpoint Manager, Intune, WSUS, Orchestrator, MacOS, iOS.
  • Experience administering in an Active Directory, Azure Active Directory, and Office 365 environments.
  • Fluent in creating and scripting complex multi-line tasks using PowerShell.

Benefits:

  • Competitive Salary
  • Healthcare Benefit Package
  • Career Growth

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