IT Support Specialist
3 tygodni temu
We are looking for a skilled IT Support Specialist to join our international IT team at PandaDoc. This position will provide on-site support at our Warsaw office in Poland and assist the rest of the team in supporting our remote user base throughout Poland, Europe, and the United States.
Main Responsibilities:
- Provide first-line support for hardware and software issues, responding quickly and efficiently to questions from PandaDoc employees
- Investigate common user problems and create solutions to prevent future issues from arising
- Create training materials for our employees and document common troubleshooting steps in the IT knowledge base
- Respond to assigned tickets, and escalate issues to other team members when required
- Collaborate with other members of IT on PandaDoc's technology projects and initiatives
About the Role:
- Experience providing local and remote technical support
- Strong troubleshooting skills in macOS and Windows
- Ability to diagnose and fix office equipment (printers, monitors, and conference room hardware)
- Ability to analyze and remedy hardware problems on Macs and PCs
- Excellent verbal and written communication skills
- English proficiency (English B1)
Preferred Qualifications:
- Google Workspace or Office 365 administration experience
- Previous work experience with Slack, Zoom, and Okta
- Knowledge of device management with Jamf Pro, Kandji, or Intune (any other MDM tools would also be beneficial)
- Prior experience supporting a large number of users (250+)
- Experience supporting globally distributed teams is a big plus
- Advanced English proficiency (English B2+)
Benefits:
- An honest, open culture that emphasizes feedback and promotes professional and personal development
- 6 self-care days
- A competitive salary
- And much more
About PandaDoc:
PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska Link Group Pełny etatJob Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at Link Group. As an IT Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and maintaining technical documentation.Key Responsibilities:Provide technical...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska DSV Pełny etatWelcome to DSVJob Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at DSV. As an IT Support Specialist, you will be responsible for providing 2nd level support on all applications placed within the Road division. You will also be responsible for solving existing issues, creating and updating documentation, and ensuring...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska Bosch Pełny etatJob Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Bosch. As an IT Support Specialist, you will be responsible for the management and administration of High Performance Computing infrastructure, as well as the administration and support of applications running on the infrastructure.Key...
-
IT Support Specialist
1 tydzień temu
Warszawa, Mazovia, Polska DSV Pełny etatAbout the Role: We are seeking a highly skilled IT Support Specialist to join our team at DSV. As an IT Support Specialist, you will be responsible for providing second-level support on all applications placed within the Road division. Key Responsibilities: Perform second-level support on Road applications placed within the Road 2nd level support team...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska skills matter sp. z o. o. Pełny etatIT Support SpecialistAt Skills Matter, we're seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide first and second-level support to end-users via phone, email, or remote access.Diagnose and troubleshoot...
-
IT Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska 7R Pełny etatJob Description for IT Support Specialist at 7RAt 7R, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for ensuring the effective operation of our IT systems and processes throughout the company.Key Responsibilities:Provide technical support and assistance to end-users, resolving hardware,...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska skills matter sp. z o. o. Pełny etatAbout the Role:We are seeking a skilled IT Support Specialist to join our team at skills matter sp. z o. o. as an IT Helpdesk Specialist. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our IT systems and infrastructure.Key Responsibilities:Provide first...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska DSV Pełny etatJob Title:**IT Support Specialist**About the Role:As an IT Support Specialist at DSV, you will be responsible for providing 2nd level support on all applications placed within the Road division. Your tasks will include solving existing issues, manual and SOP creations, and software access control. You will also take part in root cause analysis, management,...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska 7R Pełny etatJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at 7R. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, resolving hardware, software, and network issues in a timely and efficient manner.Key Responsibilities:Provide technical support and assistance to...
-
Senior IT Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Sportradar Pełny etatJob Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Sportradar. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide timely and effective technical support to employees via phone, email, and...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska Vertiv Pełny etat**Job Overview**We are seeking a skilled IT Support Specialist to join our team at Vertiv in Warsaw, Poland.The successful candidate will provide timely IT support for Vertiv employees, including troubleshooting and proactive problem prevention.Key responsibilities will include tracking work and user requests through our global ticketing system, managing...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska skills matter sp. z o. o. Pełny etatJob Description: We are seeking a highly skilled IT Helpdesk Specialist to join our team at skills matter sp. z o. o.About the Role: As an IT Helpdesk Specialist, you will be responsible for providing top-notch technical support to our end-users via phone, email, and remote access. You will diagnose and troubleshoot hardware and software problems, repair or...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska Vertiv Pełny etatJob Overview:We are seeking a skilled IT Support Specialist to join our team in Warsaw, Poland. As a member of our EMEA End User Computing team, you will provide timely IT support for Vertiv employees, including troubleshooting and proactive problem prevention.Key Responsibilities:Support IT: Provide timely IT support for Vertiv employees, including...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska DSV Pełny etatJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at DSV. As a key member of our Road Division, you will be responsible for providing 2nd level support on all applications placed within the division.Key Responsibilities:Perform 2nd level support on Road applications placed within the Road 2nd level support teamSupervise the...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska Charger Logistics Pełny etatCharger Logistics is a world-class asset-based carrier with a strong commitment to innovation and employee growth. We are seeking a highly skilled IT Support Specialist to join our dynamic team in Warsaw.Key Responsibilities:Provide first-line support for EUC infrastructure issues, including troubleshooting, incident management, and resolution.Develop and...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska DSV Pełny etatJob Summary: We are seeking an IT Support Specialist to join our team at DSV. The successful candidate will be responsible for providing 2nd level support on all applications placed within the Road division, solving existing issues, and creating manual and SOP documents. Key Responsibilities: Perform 2nd level support on Road applications placed within the...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska b2bnetwork Pełny etat**Key Responsibilities:**We are seeking a skilled IT Support Specialist to join our team at b2bnetwork. In this role, you will be responsible for providing high-quality technical assistance and support services to internal and external users.**Key Requirements:**At least 2 years of experience in a similar positionMicrosoft, Cisco, or Service Management...
-
IT Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska DSV Pełny etatJob Summary:We are seeking an IT Support Specialist to join our team at DSV. The successful candidate will be responsible for providing 2nd level support on 4PL applications, supporting global IT business services delivery, and testing new releases.Key Responsibilities:Perform 2nd level support on 4PL applications as per tickets addressed in Cherwell...
-
IT Support Specialist Warsaw
6 dni temu
Warszawa, Mazovia, Polska Vertiv Pełny etatAbout VertivAt Vertiv, we design and manufacture products that power the critical technologies that keep our world running 24/7. With a rich history of innovation, we were the first to protect mainframes with precision cooling systems and introduced an integrated enclosure system to distributed networks.We are now seeking a highly skilled IT Support...
-
IT Support Specialist
3 tygodni temu
Warszawa, Mazovia, Polska Charger Logistics Pełny etatAt Charger Logistics, we are on a mission to provide exceptional logistics solutions across North America. To achieve this, we are seeking a highly skilled IT Support Specialist to join our dynamic team. This role will be responsible for providing first-line support for EUC infrastructure issues, including troubleshooting, incident management, and...