Medical Industry Expert

6 dni temu


Szczecin, West Pomerania, Polska Cross Border Talents Pełny etat
About the Role:

We are seeking a skilled Medical Industry Expert to join our team in Poland. As a Customer Support Specialist, you will be the first point of contact for customers, addressing inquiries related to pharmaceutical products via phone, email, and chat.

Your expertise in healthcare will enable you to provide expert health advice and guidance based on your medical knowledge, ensuring clients receive accurate and helpful information.

You will assist customers with product support, troubleshooting, and pharmaceutical-related queries, building trust-based relationships through effective communication.

In collaboration with colleagues, you will ensure a seamless customer experience and continuous service improvement.

Key Responsibilities:
  • Provide expert health advice and guidance to customers.
  • Assist customers with product support, troubleshooting, and pharmaceutical-related queries.
  • Build and maintain trust-based relationships with clients.
  • Collaborate with colleagues to ensure a seamless customer experience.
Salary and Benefits:

The salary for this role is estimated at approximately 8,500 PLN per month for candidates with a medical-related education, or 10,200 PLN for those with pharmaceutical qualifications.

In addition to a competitive salary, you will enjoy private medical care through Luxmed Group, group insurance program, sports/leisure programs, and access to MyBenefit cafeteria, including shopping vouchers, meal vouchers, entertainment tickets, Multisport Card, etc.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • A Bachelors or Masters degree in pharmacy, biotechnology, biology, chemistry, or other medical-related studies.
  • Fluency in Spanish (C2), Portuguese (C2), and English (B2).
  • Pharmaceutical qualifications required for candidates seeking the higher salary.
Benefits:

This role offers a range of benefits, including:

  • Private medical care through Luxmed Group.
  • Group insurance program and sports/leisure programs.
  • Access to MyBenefit cafeteria.
  • Social activities, events, and celebrations.
Contract Details:

The employment contract includes an initial probation period of 3 months, followed by an extension to 1 year, 18 months, or a permanent contract based on performance and management's decision.



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