Collection Specialist with Expertise in Czech and Slovak

4 dni temu


Warszawa, Mazovia, Polska AmeriGas Polska Sp. z o.o. Pełny etat

Join our team as a skilled Collection Specialist

We are seeking an experienced professional to work as a C2C Collection Specialist with expertise in Czech or Slovak language. Your primary responsibility will be to reach out to customers to collect due payments while maintaining good client relationships.

Key Responsibilities:

  • Contact customers to collect outstanding payments and negotiate payment plans
  • Balancing customer relationships and ensuring timely payments
  • Monitoring customer accounts for overdue payments and detecting potential issues
  • Collecting and analyzing data on selected payment histories
  • Reaching out to customers to discuss their debts and resolve any billing or credit problems
  • Consulting with clients on managing payments and refund operations
  • Developing strategies to encourage timely payments
  • Managing historical records of account statuses and collection operations
  • Reporting on collection operations and customer account updates

Requirements:

  • Native fluency in Czech or Slovak language
  • Possess excellent communication skills, both written and oral
  • A Bachelor's Degree in Finance and Accounting / Economics or related field is preferred
  • Approximately 2 years of experience working in Credit & Collection area or finance-related field
  • Familiarity with collection techniques and billing procedures
  • Ability to work effectively with targets and deadlines
  • Good problem-solving and negotiation skills
  • Practical experience with Ms Office, JDE-Oracle, and databases is beneficial

We offer:

  • Hybrid work arrangement
  • Private medical care
  • Annual bonus and Christmas gift
  • Cafeteria and lunch pass
  • Life insurance and holiday funds
  • Employee referral program and corporate sports team
  • Bike parking and charity initiatives
  • Integration events

As a skilled Collection Specialist, you can expect a competitive salary ranging from 30,000 - 40,000 PLN per month, depending on your qualifications and experience. Our team offers a dynamic work environment with opportunities for growth and development.



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