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Internal Customer Support Specialist

1 tydzień temu


Wrocław, Województwo dolnośląskie, Polska PARKER HANNIFIN CORP Pełny etat

About Us

We are a global leader in motion and control technologies, driven by innovation and excellence. Our products and solutions enable our customers to overcome their challenges and achieve their goals.

Our Culture

We value diversity, equality, and inclusion, and strive to create a workplace that is welcoming and supportive of all employees. We believe in the importance of employee development and offer various training programs and opportunities for growth.

Job Summary

We are seeking a highly motivated and skilled Customer Service Specialist to join our team. The successful candidate will be responsible for providing high-quality customer service, developing and maintaining good relationships with Suppliers and Local Business Units, and monitoring process performance related KPIs and metrics.

Key Responsibilities

  • Provide high-quality customer service to external customers
  • Develop and maintain good relationships with Suppliers and Local Business Units
  • Monitor process performance related KPIs and metrics to identify potential opportunities for improvements
  • Reconcile supplier statements and accounts
  • Prepare data, reports, and continuously look for process improvements and effectiveness increase

Requirements

To succeed in this role, you will need:

  • Good command of English (at least B2)
  • 1-2 years of commercial professional experience preferably in a comparable position and industry would be an advantage
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to work within tight operational deadlines and handle a number of tasks and priorities

What We Offer

  • Solid employer present on the market for over 100 years
  • Private Medical Care and life insurance
  • Language classes
  • Flexible Working time
  • Annual Bonus
  • Referral program
  • Employee Assistance Program
  • E-learning platform
  • Recognition Award Program
  • Addional benefits like: Cinema tickets, Sodexo pre-paid cards, Multisport, Christmas bonus, holiday subsidy, etc.

Equal Employment Opportunity

PARKER HANNIFIN CORP is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.