Logistics Service Expert with Excellent Communication Skills
3 tygodni temu
We are seeking a skilled and experienced professional to join our team as a Senior Customer Service Specialist. Our client, a leading logistics and transportation company, has recently opened a new branch in Poland.
This is an exceptional opportunity for individuals who have a passion for providing top-notch customer service and a strong background in logistics. If you are fluent in Hungarian or Bulgarian and English, this could be the perfect fit for you.
As a Senior Customer Service Specialist, your responsibilities will include:
- Supervising customer accounts and resolving issues related to logistics and deliveries
- Cooperating closely with Sales Managers and Project Managers
- Identifying and addressing potential customer concerns proactively
- Contacting new customers and creating offers and prices
- Creating reports and analysis
To succeed in this role, you will need to possess:
- 3-5 years of experience in customer service, logistics, or forwarding
- Excellent written and verbal communication skills in Hungarian or Bulgarian and English
- A strong understanding of logistics principles and processes
- The ability to multi-task effectively and prioritize tasks in a fast-paced environment
- Problem-solving skills and a commitment to finding solutions
- Proficiency in Microsoft Office
This position offers a hybrid work system, employment contract, private medical care, onboarding process in the company's HQ, and the opportunity to work for a growing and successful logistics company. You will also enjoy a positive and collaborative work environment.
Please note that by applying for this job, you agree to the processing of your personal data contained in the application for recruitment purposes only.
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