Customer Activation and Business Strategy

4 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Job Summary:

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The Customer Activation & Marketing Business Controller role at TN Poland is a dynamic opportunity to join our team as we drive customer-centric growth and engagement. This position requires a strong analytical mindset, business acumen, and ability to drive results-oriented initiatives.

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About the Role:

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  • Drive customer activation goal process: Develop and implement customer-centric targets, measurable KPIs, and clear goals related to customer base and experience, loyalty, brand development, performance media revenue, and traffic.
  • Lead budget process: Coordinate and manage costs related to customer activation, including media spend, content costs, production costs, agency fees, and other expenses in relation to results achieved.
  • Cross-functional collaboration: Work closely with teams to follow up on costs and performance of brand and sales activation campaigns, customer base, and customer/brand experience.
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About You:

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  • Commercial focus: Proven ability to drive results, work towards goals, and have a strong commercial focus.
  • Data-driven decision-making: Analyze data to identify trends, make informed decisions, and optimize media campaigns and investments.
  • International experience: Experienced working in an international environment, managing teams across complex setups, multiple locations, and familiar with digital/tech and omni-ways of working.
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What We Offer:

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  • Attractive benefits: Extensive development opportunities, staff discount card, and inclusion in the H&M Incentive Program – HIP.
  • 25% discount: Discount in all H&M brands, sport card or Multilife Program access, life insurance, private medical insurance, and glasses compensation.


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