Blockchain Support Specialist
6 dni temu
We are seeking a highly skilled Technical Support Manager to join a leading crypto processing company. As a member of our team, you will play a pivotal role in ensuring merchants receive first-class service and technical support.
About the CompanyOur client is a leading crypto processing company catering to high-risk industries such as iGaming, fintech, and e-commerce. They provide secure and efficient crypto payment solutions, helping businesses reduce transaction costs and expand their global reach.
About the RoleThe Technical Support Manager will be responsible for:
- Managing the full technical support lifecycle, including merchant onboarding, technical issue resolution, and system monitoring.
- Improving support procedures to enhance merchant experience and scale operations.
- Collaborating with cross-functional teams to enhance operational efficiency and customer satisfaction.
The ideal candidate should have:
- A strong technical background and excellent communication skills.
- A minimum of 1 year of experience in the crypto industry, with knowledge of blockchain payment processing.
- Ability to work in a fast-paced and dynamic environment.
We offer a competitive salary with performance-based growth opportunities. Flexible shifts will be adjusted as the team grows to ensure efficient coverage. Join a forward-thinking company in blockchain and fintech and make an impact in the crypto world.
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