Customer Service Representative

1 miesiąc temu


Warszawa, Mazovia, Polska Danske Bank Pełny etat
Customer Relationship Supporter Role

At Danske Bank, we're seeking a highly skilled and dedicated Customer Relationship Supporter to join our team. As a key member of our support team, you'll be responsible for delivering exceptional customer service to our clients.

Key Responsibilities
• Providing timely and effective support to customers via phone, email, and website
• Assisting customers in resolving complex issues related to banking processes
• Prioritizing and managing a high volume of customer inquiries in a fast-paced environment
• Collaborating with colleagues to share knowledge and expertise, and contribute to a positive team atmosphere

Requirements
• +2 years of experience in customer service or a related field
• Fluency in English and Polish, both in speaking and writing
• Proven ability to prioritize and organize workload with minimal supervision
• Experience with Microsoft products is beneficial

Working Hours
• Shift work between 8:00 and 19:00 from Monday to Thursday, and 8:00 and 18:00 on Fridays
• Occasional evening shifts until 19:00
• Adjusted work schedule to accommodate Polish and English holidays

What We Offer
• Opportunity to work with a diverse team of professionals from various nationalities
• Attractive office facilities, including a common lunch area and lounges
• Comprehensive benefits package and opportunities for social gatherings

Language
English

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