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Service Excellence Associate

1 tydzień temu


Warszawa, Mazovia, Polska Solenis Pełny etat
About Solenis

We are a world-class company offering competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development. Our people are our greatest asset, and we strive to create a supportive and inclusive work environment.

Job Description

This is an exciting opportunity to join our team as a Customer Service Representative. You will be responsible for providing exceptional customer service, handling inquiries, and resolving complex issues.

  • Main Responsibilities:
  • Support sales team by answering inquiries, providing information, and assisting with order processing.
  • Identify customer needs and opportunities for upselling.
  • Develop and maintain strong relationships with customers through regular communication.
Requirements
  • Key Requirements:
  • Previous experience in Customer Service department is welcomed.
  • Strong decision-making skills.
  • Ability to adapt to changing situations and handle ambiguity.