Aktualne oferty pracy związane z Customer Experience Specialist - Warszawa, Mazovia - PayU Payments Private Limited
-
Customer Experience Specialist
3 tygodni temu
Warszawa, Mazovia, Polska Arche Consulting Pełny etatCustomer Experience Specialist (with Italian)87_29239ObowiązkiManaging customer experience across different markets. Conducting satisfaction surveys and analyzing feedback to drive improvements. Collaborating with internal teams to implement customer-focused solutions. Developing strategies to enhance customer engagement and satisfaction. Identifying...
-
Warszawa, Mazovia, Polska Arche Consulting Pełny etatJob DescriptionCustomer Experience Transformation Specialist (Arche Consulting)We are seeking a highly skilled Customer Experience Transformation Specialist to join our team at Arche Consulting.About the Role:The ideal candidate will have a strong background in customer experience strategy, with a proven track record of driving improvements through data...
-
Customer Experience Specialist
2 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout Our TeamAt TN Poland, we're a team of 60 superheroes who work together to provide exceptional customer experiences. As part of our Application Managed Services (AMS) team, you'll be working on high-profile projects that impact clients globally.Your Role in Our TeamWe're looking for a talented Customer Experience Specialist to join our AMS team. In this...
-
Customer Experience
1 tydzień temu
Warszawa, Mazovia, Polska TN Poland Pełny etatSocial network you want to login/join with:Customer Experience & Complaints Specialist, WarsawClient: HelpriseLocation: Warsaw, PolandJob Category: OtherEU work permit required: YesJob Reference:bbd8d9606b92Job Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Join Helprise – one of the fastest growing outsourcing and consultancy firms...
-
Customer Experience Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Molnlycke Health Care Pełny etatIf you are interested in Revolutionizing Care for People and Planet and want your impact to be recognized, Mölnlycke can be your next step. You'll be developing yourself in a global environment with an inspirational culture and creating your own career path.Realize your career ambitions as a Customer Experience Specialist at Mölnlycke and drive issue...
-
Customer Experience
1 tydzień temu
Warszawa, Mazovia, Polska Helprise Pełny etatJoin Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...
-
Customer Experience Specialist
1 tydzień temu
Warszawa, Mazovia, Polska bolttech Poland Pełny etatGet AI-powered advice on this job and more exclusive features.Employee Engagement | Talent Management | Organizational Development | Culture Building | Internal Communications | People OperationsAbout usbolttech is a fast-growing global insurtech with a mission to build the world's leading, technology-enabled ecosystem for protection and insurance. Our...
-
Customer Experience Expert
6 dni temu
Warszawa, Mazovia, Polska Rsgroup Pełny etatOverviewRsgroup is a leading engineering solutions provider with over 80 years of experience. We turn challenges into opportunities, making amazing things happen for a better world.Job DescriptionWe are seeking a Multichannel Support Specialist to join our dynamic team. As a frontline service representative, you will be the cornerstone of our customer...
-
Slovenian Customer Experience Representative
6 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAt LeasingTeam Professional, we are committed to delivering exceptional results and building long-term relationships with our clients. We are seeking a highly skilled Technical Support Specialist to join our team and help us achieve our goals.About the JobThe Technical Support Specialist will be responsible for providing technical support to...
-
Warszawa, Mazovia, Polska TN Poland Pełny etatSocial network you want to login/join with:Remote German-speaking Customer Experience Specialist (Remote), WarsawClient:CBTLocation:Warsaw, PolandJob Category:OtherEU work permit required:YesJob Reference:783094981470Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Job Title: German-speaking Customer Experience Specialist (Remote)Location:...
-
Warszawa, Mazovia, Polska Lyko Online AB Pełny etatAs a Customer Experience Specialist for Online Beauty Shop at Lyko Online AB, you will be responsible for delivering an outstanding customer experience through exceptional service and support. You will work closely with our customer relations team to ensure that every customer interaction is positive and memorable.Key ResponsibilitiesDevelop and implement...
-
Customer Experience Specialist
4 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are a dynamic organization committed to delivering innovative solutions and exceptional customer service.This exciting opportunity offers a chance to work in a hybrid formula, where you can enjoy flexibility and adaptability in your working schedule.The ideal candidate will possess:A high school diploma or equivalent (college education preferred).Minimum...
-
Customer Experience Specialist
2 dni temu
Warszawa, Mazovia, Polska Worldline Pełny etatWorldline is a leading player in the global payments technology industry, and we're committed to helping our customers accelerate their growth. As a Customer Experience Expert, you will play a critical role in delivering exceptional support and ensuring our merchants have a seamless experience with our platform.Key ResponsibilitiesYour key responsibilities...
-
Customer Experience Manager
2 godzin temu
Warszawa, Mazovia, Polska B2Spin Limited Pełny etatAbout B2Spin LimitedWe are a pioneering company in the gaming industry, committed to creating unique and engaging experiences for our players. Our team is passionate about innovation, customer satisfaction, and continuous improvement.Job SummaryThis is an excellent opportunity to join our team as a CRM Specialist. In this role, you will be responsible for...
-
Customer Experience Specialist
2 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatServing as a key representative of TN Poland, our Customer Experience Specialists strive to build lasting relationships with our guests by delivering unparalleled service quality. Key responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and maintaining clean work areas and supplies.BenefitsA safe and...
-
Polish Customer Experience Manager
3 dni temu
Warszawa, Mazovia, Polska PlanRadar Pełny etatWe are seeking an experienced Digital Account Specialist to join our global Customer Success team in Warsaw. As a Digital Account Specialist, you will work closely with customers to help them discover their business needs.You will onboard them on the best way to use PlanRadar's features to obtain business value and exceed their targeted business outcomes.You...
-
Customer Service Specialist
1 dzień temu
Warszawa, Mazovia, Polska MSA - The Safety Company Pełny etatCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences? MSA - The Safety Company is seeking a skilled Customer Service Specialist to join our team.We are a purpose-driven organization committed to deploying innovation and technology to deliver on our mission to protect people and assets worldwide. Our ideal candidate...
-
Customer Engagement Specialist
4 dni temu
Warszawa, Mazovia, Polska Syneos Health Pełny etatSyneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We are seeking a Customer Engagement Specialist to join our team in supporting the delivery of high-quality customer experiences.This role requires excellent communication and interpersonal skills, as well as the ability to work...
-
Multicultural Customer Experience Specialist
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the JobWe are currently seeking a highly skilled Global Customer Support Professional with language skills to join our team at TN Poland.Key ResponsibilitiesThis role involves providing excellent customer service, analyzing customer needs, responding promptly, and resolving issues efficiently while adhering to company policies and procedures.Your Daily...
-
Customer Experience Specialist
5 dni temu
Warszawa, Mazovia, Polska RISK Pełny etatCompany OverviewRISK inc is an international iGaming company that specializes in identifying and fostering the growth of high-potential entertainment markets. With over 600 professionals across 20+ locations, we operate in 10 countries, serving a large customer base.
Customer Experience Specialist
2 tygodni temu
At PayU Payments Private Limited, we are redefining the way people buy and sell online. Our vision is to build a world without financial borders where everyone can prosper.
We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online.
As a global fintech investor and part of Prosus, one of the largest technology investors in the world, we have the presence and expertise to make a real impact.
Our team is passionate about creating an inclusive work culture that enables transparency, flexibility, and unbiased attention to each and every member, so they can succeed, irrespective of gender, color, or personal faith.
We are committed to building a diverse and inclusive workforce and strive to create a safe environment for all our people, communities, and customers.
Job Description:
We are looking for a Customer Success Manager who will be the primary point of contact for our Small and Medium Business clients. As a key member of our team, you will play a crucial role in helping them drive product adoption, achieving goals for both parties, and ensuring long-term satisfaction.
Key Responsibilities:
- Building and maintaining strong relationships with existing and potential SMB merchants.
- Understanding merchant needs, challenges, and business objectives to provide tailored solutions.
- Negotiating contract terms and agreements with merchants to ensure favorable outcomes for both parties.
- Acting as the main point of contact for merchants, addressing questions, concerns, and providing ongoing support.
- Collaborating with internal teams (e.g., product, marketing, support) to streamline processes and improve merchant experience.
- Ensuring a smooth onboarding process for new merchants, coordinating with internal teams to address any issues.
- Regularly using CRM tools to track merchant interactions, sales pipeline, and performance metrics.
- Identifying opportunities to introduce new services or solutions to existing merchants, contributing to their growth.
- Monitoring merchant performance and analyzing data to optimize strategies and drive business results.
What We Are Looking For:
The ideal candidate will have 2+ years of experience in customer success or account management role with a strong focus on negotiating contracts that benefit both sides. They will also have excellent communication skills with a focus on sharing insights and providing recommendations to clients. Additionally, they should have fluency in English and good command of Polish.
A successful candidate will be able to build trust while networking with clients, be well-organized, goal-driven, and have a high level of resiliency. Experience in working with CRM will be advantageous.
What We Offer:
We offer full-time employment under a contract of employment, benefits including the ability to develop one's own package in MyBenefit system, series of trainings, and work in an international environment where you work with foreign languages on an everyday basis. You will also enjoy a friendly work atmosphere in a young cooperation-driven team.
