Employee Experience Manager with Global Reach

8 godzin temu


Warszawa, Mazovia, Polska myGwork Pełny etat

At Warner Bros. Discovery, we're committed to creating a workplace where every individual can thrive. As an Employee Connection Specialist, you'll play a vital role in supporting our global workforce, ensuring seamless employee experiences and fostering a culture of inclusivity.

About the Role

This position is based in Warsaw and will be part of the Global Business Services (GBS) People & Culture (P&C) Operations team. Your primary responsibilities will include analyzing and resolving P&C-related requests from employees, managers, and other customers using ServiceNow Case Management. You'll also be responsible for maintaining accurate employee data throughout the lifecycle, including onboarding, offboarding, job changes, and mobility.

  • Analyze, capture, respond to, and resolve P&C, pay, policy, benefits, employee data, and various other types of requests from employees, managers, and other customers leveraging ServiceNow (SNOW) Case Management.
  • Maintain ongoing data changes throughout the employee lifecycle, including employee on and off-boarding, job changes, mobility, and position management.

You'll work closely with HR partners and managers to ensure correct information has been input and processed, and that processes achieve full compliance with policy and control environment, including data privacy and SOX. Additionally, you'll review and analyze data prior to processing, reaching out to HR partners or managers as needed, and audit HR systems to ensure accuracy.

As an Employee Connection Specialist, you'll possess excellent analytical skills, attention to detail, and strong communication and customer service skills. You'll be proactive in identifying and implementing positive change and improvements to deliver a great employee experience aligned with our culture.



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