Market Expert for French Customers

7 dni temu


Poznań, Greater Poland LiNA Medical ApS Pełny etat
Job Description

We are seeking a highly skilled and dedicated Market Expert for French Customers to join our team at LiNA Medical ApS. As a key member of our international team, you will be responsible for providing exceptional customer care to our French customers.

Main Responsibilities:
  • Customer Care: Respond promptly and effectively to customer inquiries and concerns via phone and email.
  • Cooperation with KFR: Work closely with the Kebomed France (KFR) Business Manager to ensure seamless day-to-day operations.
  • Order Management: Accurately manage customer orders in the KFR ERP system, including entering new orders, shipping, and financial documents as well as returned orders.
  • Communication: Communicate effectively with customers via phone, email, and mail to send invoices and respond to queries.
  • Preparation of Documents: Prepare price offers, supplier orders, and classification of customer orders and delivery notes.
  • Inventory Monitoring: Monitor inventory levels and ensure accurate records.
  • Vigilance Responsible: Act as Medical Device Vigilance Responsible, recording and monitoring complaints status, assessing complaints according to Cefra N°10246*05, and carrying out all correspondence with ANSM and MD manufacturers.

Requirements:

  • Languages: Native French speaker with English or Polish as a second language.
  • Customer Orientation: Strong customer orientation skills with ability to work in an international team.
  • Organization: Well-organized with excellent time management skills.
We Offer:
  • Full-time Job Contract: A permanent full-time position within our company.
  • International Environment: Opportunity to work in an international environment with a dynamic team.
  • Benefits: Comprehensive benefits package, including private medical care and sports card.
  • Challenging Role: Interesting challenges and opportunities for growth and development.


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