Problem Resolution Manager

1 dzień temu

Kraków, Lesser Poland BorgWarner Pełny etat
Job Title: Problem Resolution Manager

BorgWarner is a global leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment.

At BorgWarner, we design and manufacture the systems that define the way the world moves forward. With the world's foremost technologists, engineers, and OEMs, we're accelerating the world's transformation to eMobility.

Job Purpose:

The Problem Resolution Manager role coordinates engineering efforts to work on resolving problems in the product throughout its lifecycle in the development of power electronics inverters. This role requires collaboration with Project Leads, Engineering, and frequent customer interface.

Key Responsibilities:

  • Maintain communication and develop a good working relationship with the customer/supplier.
  • Establish and maintain the communication link in terms of Defects Status between the engineering department at the customer and the BorgWarner project teams.
  • Define project problem/defect management strategy.
  • Analyze the defects and plan their corrections.
  • Track the defect resolution.
  • Classify defects and assign priority and severity to them.
  • Close out defect reports and analyze problem trends.
  • Determine impact of the problem to the project.
  • Support the project team in root cause analysis and lessons learned archive.

Requirements:

  • Bachelor's in Electrical, Mechatronics, or Software Engineering. Master's degree in related technical field preferred.
  • Automotive industry experience with progressive increases in responsibility, experience in Systems engineering.
  • Good working knowledge of software development lifecycle.
  • Demonstrate experience of working in high-pressure environments in previous roles.
  • Analytical, technical, and statistical skills for root cause analysis, methods, and tools (DFMEA, FMEA, FMEDA, 8-D, and FTA analysis).
  • Understanding of power electronics, electric motors, and controls would be an advantage.
  • Understanding of effort estimation and work tracking.
  • Experience in A-SPICE.
  • Knowledge of Polarion, JIRA, or similar tools.
  • Global Experience working with multiple regions and multiple cultures.
  • Fluency in English is required. German and/or French would be an advantage.

What We Offer:

  • Private Medicover medical care for the employee and his/her family.
  • Co-financing for the sport card Multisport.
  • Possibility to join the PZU insurance/Generali for employees' children.
  • Flexible working hours.
  • Competitive salary, adequate to skills and experience.
  • Co-financing for holidays, Christmas gifts for employees' children.
  • Hard and soft trainings, language courses.

What We Believe:

  • Inclusion - We value diversity in people, ideas, and experiences.
  • Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.
  • Excellence - We contribute to our developments by seeking knowledge and sharing information.
  • Responsibility - We care about our local communities and the global environment.
  • Collaboration - We are one BorgWarner.

Join the company that is creating solutions that support a cleaner, more energy-efficient world.

For more information about BorgWarner, please visit.

  • Card Dispute Resolution Specialist

    1 dzień temu

    Kraków, Lesser Poland Majorel Poland Global Pełny etat

    About the RoleWe are seeking a detail-oriented Card Dispute Specialist to join our team at Majorel Poland Global. As a key member of our customer service team, you will be responsible for handling case investigations, customer communications, and collaborating with internal teams to resolve payment disputes.Key ResponsibilitiesManage case handling and normal...

  • Key Account Manager

    1 dzień temu

    Kraków, Lesser Poland LeasingTeam Group Pełny etat

    Key Account ManagerLeasingTeam Professional is seeking a highly motivated and experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with existing clients, and driving sales growth.Responsibilities:Identify and...

  • IT Service Delivery Manager

    9 godzin temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    Job Title: IT Service ManagerWe are seeking a highly experienced and skilled IT Service Manager to lead our team in delivering high-quality IT services to our internal stakeholders. As the IT Service Manager, you will be responsible for overseeing and managing our organisation's operations for specific IT services in the area of Enterprise Content Management...

  • IT Service Delivery Manager

    1 dzień temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    IT Service ManagerWe are seeking a highly experienced and skilled IT Service Manager to oversee and manage our organisation's operations for specific IT services in the area of Enterprise Content Management with a focus on our application archiving solution JiVS. As the IT Service Manager, you will be responsible for ensuring the delivery of high-quality IT...

  • IT Service Delivery Manager

    1 dzień temu

    Kraków, Lesser Poland Infotree Global Solutions Pełny etat

    Job Title: Service Delivery Manager ITSM LeadAt Infotree Global Solutions, we are seeking a highly skilled Service Delivery Manager ITSM Lead to join our team. As a key member of our organization, you will be responsible for leading a multi-disciplinary team specializing in supporting engineering tools used by over 7000 engineers around the world.Key...

  • Investment Services Manager

    1 dzień temu

    Kraków, Lesser Poland HedgeServ Pełny etat

    Job Title: Investment Services ManagerHedgeServ is a leading global fund administrator with a strong presence in the financial industry. We are seeking an experienced Investment Services Manager to join our team in Krakow.The successful candidate will be responsible for managing the Investor Services process, ensuring timely and accurate delivery of services...

  • Project Manager with Team Leadership

    1 dzień temu

    Kraków, Lesser Poland Lufthansa Group Business Services Sp. z o.o. Pełny etat

    Job DescriptionAs a Project Manager with Team Management Responsibility, you will be responsible for leading small projects and managing teams within the Lufthansa Group Business Services Sp. z o.o. organization.Key Responsibilities:Team Management: Lead and manage teams to achieve project objectives and goals.Project Planning: Develop and implement project...

  • Operations Manager

    1 dzień temu

    Kraków, Lesser Poland Zurich Insurance Company Pełny etat

    Job Title: Operations ManagerAbout the Role:Zurich Insurance Company is seeking an experienced Operations Manager to join our team in Krakow, Poland. As an Operations Manager, you will be responsible for managing a team of highly skilled professionals, directing selection, technical training, and career development of their teams. You will also be...

  • Card Dispute Resolution Specialist

    1 dzień temu

    Kraków, Lesser Poland Majorel Poland Global Pełny etat

    About the RoleWe are seeking a detail-oriented Card Dispute Specialist to join our team at Majorel Poland Global. As a Card Dispute Specialist, you will be responsible for handling case investigations, customer communications, and collaborating with various internal teams.Key ResponsibilitiesManage case handling and normal production tasks, including...

  • Card Dispute Resolution Specialist

    1 dzień temu

    Kraków, Lesser Poland Majorel Poland Global Pełny etat

    About the RoleWe are seeking a detail-oriented Card Dispute Specialist to join our team at Majorel Poland Global. As a Card Dispute Specialist, you will be responsible for handling case investigations, customer communications, and collaborating with various internal teams.Key ResponsibilitiesManage case handling and normal production tasks, including...

  • Card Dispute Resolution Specialist

    1 dzień temu

    Kraków, Lesser Poland Majorel Poland Global Pełny etat

    About the RoleWe are seeking a detail-oriented Card Dispute Specialist to join our team in Krakow, Poland. As a Card Dispute Specialist, you will be responsible for handling case investigations, customer communications, and collaborating with various internal teams.Key ResponsibilitiesManage case handling and normal production tasks, including handling...

  • Card Dispute Resolution Specialist

    1 dzień temu

    Kraków, Lesser Poland Majorel Poland Global Pełny etat

    About the RoleWe are seeking a detail-oriented Card Dispute Specialist to join our team at Majorel Poland Global. As a Card Dispute Specialist, you will be responsible for handling case investigations, customer communications, and collaborating with various internal teams.Key ResponsibilitiesManage case handling and normal production tasks, including...

  • Production Support Specialist

    1 dzień temu

    Kraków, Lesser Poland emagine Consulting Pełny etat

    Role: Production Support SpecialistLocation: Hybrid model, 1x per week in Cracow officeType of contract: B2BRemuneration: Up to - zl/h net+vatDuration: Long-term cooperationLanguage project: English, PolishDESCRIPTION:We are seeking a skilled and experienced Production Support Specialist to join our dynamic team. Our global platform supports internal users...

  • Product Manager

    1 dzień temu

    Kraków, Lesser Poland livekidpoland Pełny etat

    About LiveKid PolandWe're a dynamic and innovative company that's passionate about creating a better future for children. Our mission is to empower educators and parents with the tools they need to provide the best possible care and education for kids.Job Title: Product ManagerWe're seeking an experienced Product Manager to join our team and help drive the...

  • Junior Project Manager

    1 dzień temu

    Kraków, Lesser Poland Underwriting Solutions Pełny etat

    Job Title: Junior Project ManagerWe are seeking a highly motivated and organized Junior Project Manager to join our team at Underwriting Solutions. As a Junior Project Manager, you will be responsible for executing projects that drive business growth and improvement.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely completion and...

  • Product Manager

    1 dzień temu

    Kraków, Lesser Poland Guidewire Pełny etat

    About this role:We're seeking a skilled Product Manager to join our team at Guidewire. As a Product Manager, you'll be responsible for defining and implementing an AI-driven claims handling experience that meets the needs of our customers.Key responsibilities:Collaborate with cross-functional teams to design, build, and launch products that drive business...

  • Senior Fund Accountant

    1 dzień temu

    Kraków, Lesser Poland Brown Brothers Harriman Pełny etat

    About the RoleBrown Brothers Harriman is seeking a highly skilled Senior Fund Accountant to join our InfoNAV Team. As a key member of our team, you will be responsible for assisting the Supervisor with daily control review of specialized processing, exception resolution, and reconciliation activities of the business line's net asset value (NAV) execution...

  • Technical Services Manager

    1 dzień temu

    Kraków, Lesser Poland Arista Networks Pełny etat

    Job Title: Manager, Technical ServicesAbout the RoleThe Manager, Technical Services role at Arista Networks is a critical position that requires a strong technical background and leadership skills. As a key member of our World Class support organization, you will be responsible for managing a team of technical experts who provide post-sales support to our...

  • Junior Project Manager

    9 godzin temu

    Kraków, Lesser Poland Underwriting Solutions Pełny etat

    Job Title: Junior Project ManagerUnderwriting Solutions is seeking a highly motivated and organized Junior Project Manager to join our team. As a Junior Project Manager, you will be responsible for executing projects and initiatives that support the organization's strategic goals.Key Responsibilities:Manage projects from initiation to closure, ensuring...

  • Manual QA Tester with Adobe Experience Manager Expertise

    1 dzień temu

    Kraków, Lesser Poland Groupe SII Pełny etat

    Unlock Your Potential in Software TestingGroupe Sii, a leading provider of software testing solutions, is seeking a skilled Manual QA Tester with expertise in Adobe Experience Manager (AEM). As a pioneer in the industry, we offer a dynamic and innovative environment where your contributions have a real impact.Your Role:Develop testing strategies and plans...