Customer Service Representative Poland

9 godzin temu


Warszawa, Mazovia, Polska Q8 Pełny etat

Are you looking for a challenging customer service role with a dynamic company?

About the Job

Q8 is a leading energy company in full transformation to a sustainable Mobility player. We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Poland.

Key Responsibilities

  • Provide exceptional customer service to internal and external customers via phone and computer.
  • Answer inquiries, resolve problems, and provide sales and credit support.
  • Log, answer, and resolve customer complaints, requests, and questions in a timely and professional manner.
  • Proactively research ways to improve our services and act on regular customer feedback.
  • Collaborate with the administrative team to minimize credit risk and support sales and customers with outstanding payments.

Requirements

  • Certificate of secondary education and some professional experience in customer service.
  • Excellent communication and administrative skills.
  • Ability to work in a multicultural environment and appreciate diversity.
  • Native-level proficiency in Polish and English, with proficiency in German and/or Lithuanian a plus.

What We Offer

Q8 offers a dynamic and challenging work environment with opportunities for growth and development. We prioritize work-life balance and provide a competitive salary, bonus structure, and comprehensive benefits package.



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