Senior Client Service Manager

2 tygodni temu


Poznań, Greater Poland FIS Pełny etat

About the Position

The Client Relations Manager will be responsible for leading a team of client service representatives in providing high-quality service to our clients. The ideal candidate will have a deep understanding of the client's needs and be able to develop and implement strategies to meet those needs.

Key Responsibilities

  • Lead a team of client service representatives
  • Develop and implement strategies to meet client needs
  • Provide exceptional customer service to clients
  • Work closely with the leadership team to develop and implement business plans
  • Collaborate with other departments to ensure seamless delivery of services

Requirements

  • Well-developed verbal and written English communication skills
  • Deep understanding of the client's needs
  • Ability to develop and implement strategies to meet client needs
  • Experience in leading a team of client service representatives
  • Strong people development and customer-oriented mindset

What We Offer

  • Competitive salary and excellent benefits
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements

  • Client Relations Manager

    4 tygodni temu


    Poznań, Greater Poland FIS Pełny etat

    About the RoleWe are seeking a highly motivated and experienced Client Relations Manager to join our Investor Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing operations, and leading a team of customer service representatives.Key ResponsibilitiesManage day-to-day...


  • Poznań, Greater Poland FIS Pełny etat

    About the RoleWe are seeking a Client Relations Manager I to join our growing team at FIS. This role will be based in Poznan and will be responsible for delivering high-quality customer service to our shareholders and financial professionals.Key ResponsibilitiesAs a Client Relations Manager I, you will be responsible for day-to-day management of operations,...

  • Client Relations Manager

    4 tygodni temu


    Poznań, Greater Poland FIS Pełny etat

    About the RoleWe are seeking a highly skilled Client Relations Manager to join our Investor Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing day-to-day operations, and ensuring the highest level of service delivery.Key ResponsibilitiesManage the workflow and...


  • Poznań, Greater Poland MyGwork Pełny etat

    Our Investor Services Poznan department offers financial services to prominent companies from the U.S. capital market sector.The Customer Service team provides world-class service to our shareholders and financial professionals, with a focus on demonstrating core values in each of our interactions: phone, chat, correspondence, and digital services.The team...

  • Client Relations Manager

    4 tygodni temu


    Poznań, Greater Poland Jobs for Humanity Pełny etat

    About the RoleWe are seeking a highly motivated and experienced Client Relations Manager to join our Investor Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing day-to-day operations, and collaborating with colleagues to drive business growth.Key...

  • Client Relations Manager

    4 tygodni temu


    Poznań, Greater Poland Jobs for Humanity Pełny etat

    About the RoleWe are seeking a highly motivated and experienced Client Relations Manager to join our Investor Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing day-to-day operations, and driving process improvements.Key ResponsibilitiesManage the workflow and...


  • Poznań, Greater Poland PEPCO Pełny etat

    We are a European discount chain, offering clothing for the whole family and home products at the lowest prices. In Poland, we have been dynamically developing for over 15 years. Our success is achieved through people and their engagement.Job Title: Service Delivery ManagerAbout the Role:As a Service Delivery Manager, you will be responsible for managing...


  • Poznań, Greater Poland PEPCO Pełny etat

    We are looking for an experienced IT Service Manager and Operations Specialist to join our team at PEPCO. The successful candidate will be responsible for managing service levels, optimizing service quality, and improving customer satisfaction through seamless service management and excellent change support for service development.Key Responsibilities:Manage...

  • Tax Manager

    4 tygodni temu


    Poznań, Greater Poland HRK SPÓŁKA AKCYJNA Pełny etat

    You are invited to apply for a challenging role as a Tax Manager at HRK SPÓŁKA AKCYJNA. We are looking for a highly skilled professional to lead our Tax & Customs Department.Key Responsibilities: Setting up, management, and maintenance of Service Level Agreements for the Tax Department, including the split of responsibilities between clients and BSC TAX....

  • Customer Service Manager

    1 dzień temu


    Poznań, Greater Poland FIS Pełny etat

    Job OverviewWe are seeking a highly motivated and organized CUSTOMER SERVICE MANAGER to join our dynamic team in Poznan.

  • Service Delivery Manager

    3 tygodni temu


    Poznań, Greater Poland PEPCO Pełny etat

    Key Responsibilities:Ensure seamless service management and excellent change support for Service development to improve customer satisfaction and quality of services.Manage day-to-day operations with a focus on SLA/KPI attainment for the relevant areas.Act as a single point of contact for key business users in the area, including Critical Incidents...


  • Poznań, Greater Poland PEPCO Pełny etat

    Key Responsibilities:• Managing Service Level of existing services, optimizing quality of services and improving customer satisfaction through seamless service management and excellent change support for Service development.• Managing day-to-day operations with focus on SLA/KPI attainment for the relevant areas.• Serving as Single point of contact for...


  • Poznań, Greater Poland Conectys Pełny etat

    At Conectys, we're seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional service and resolving complex issues for our clients.About the RoleThis is an exciting opportunity to work in a dynamic, multicultural environment where you will...


  • Poznań, Greater Poland FIS Pełny etat

    Position Type: Full-time opportunity in Investor ServicesJob Summary: We are seeking a seasoned professional to lead our Customer Service team in providing world-class service to our shareholders and financial professionals. As a key member of our Investor Services team, you will be responsible for managing operations, ensuring high-quality service delivery,...


  • Poznań, Greater Poland Europe Solutions UK Pełny etat

    Senior Construction Project Manager - MEPEurope Solutions UK is seeking an experienced Senior Construction Project Manager to oversee the execution of complex small internal construction projects in industries such as pharmaceuticals, precision engineering, medical devices, and electronics.Key Responsibilities:Project Delivery: Source and manage quotes,...


  • Poznań, Greater Poland Philips Pełny etat

    About the RoleWe are seeking an experienced Senior Field Service Engineer to join our team in Łódź. As a key member of our Service organization, you will be responsible for installing and maintaining Philips Healthcare equipment in the Central and South Poland region.ResponsibilitiesInstall Philips Healthcare equipment according to quality and...

  • Senior Financial Manager

    4 tygodni temu


    Poznań, Greater Poland Randstad Polska Pełny etat

    Are you looking for a new challenge in the world of finance? We are seeking a highly skilled Senior Financial Manager to join our team at Randstad Polska.As a Senior Financial Manager, you will be responsible for ensuring the financial health and stability of our organization. This includes:Financial Reporting: Prepare and review financial reports to ensure...


  • Poznań, Greater Poland Allegro sp. z o.o. Pełny etat

    Job DescriptionWe are looking for a skilled and experienced Senior Technical Project Manager to join our team.As a Senior Technical Project Manager, you will be responsible for the coordination and management of cross-cutting projects at Allegro from a technical perspective.Coordinate and manage cross-cutting projects at Allegro from a technical...


  • Poznań, Greater Poland Allegro Pełny etat

    Job Title: Senior Technical Project ManagerWe are seeking a highly skilled and experienced Senior Technical Project Manager to join our Technology Department. As a key member of our team, you will be responsible for coordinating and managing cross-cutting projects from a technical perspective.Key Responsibilities:Coordinate and manage cross-cutting projects...

  • Senior Sales Manager

    4 tygodni temu


    Poznań, Greater Poland W. R. Grace & Co. Pełny etat

    Job Title: Technical Sales ManagerBuilt on talent, technology, and trust, W. R. Grace & Co. is a leading global supplier of catalysts and engineered materials.Job SummaryWe are seeking a highly skilled Technical Sales Manager to manage and maintain our sales and technical relationships with customers through frequent direct contact and service delivery that...