Senior Client Service Manager
2 tygodni temu
About the Position
The Client Relations Manager will be responsible for leading a team of client service representatives in providing high-quality service to our clients. The ideal candidate will have a deep understanding of the client's needs and be able to develop and implement strategies to meet those needs.
Key Responsibilities
- Lead a team of client service representatives
- Develop and implement strategies to meet client needs
- Provide exceptional customer service to clients
- Work closely with the leadership team to develop and implement business plans
- Collaborate with other departments to ensure seamless delivery of services
Requirements
- Well-developed verbal and written English communication skills
- Deep understanding of the client's needs
- Ability to develop and implement strategies to meet client needs
- Experience in leading a team of client service representatives
- Strong people development and customer-oriented mindset
What We Offer
- Competitive salary and excellent benefits
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements
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