Payment Systems Maintainer

5 dni temu


Kraków, Lesser Poland ITDS Business Consultants Pełny etat

About ITDS Business Consultants

We are seeking a skilled Payment Systems Maintainer to join our team. As a Payment Systems Maintainer, you will be responsible for maintaining the stability and security of our SWIFT gateway services, ensuring seamless transactions for thousands of customers worldwide.

Your main responsibilities as a Payment Systems Maintainer include:

  • Investigating system failures and incidents reported on the services supported
  • Communicating with various business and IT teams to resolve issues
  • Performing root-cause analysis and implementing production fixes
  • Providing on-call support and being flexible to work in shifts, including weekends
  • Adhering to SLAs and service delivery procedures defined by ITIL framework
  • Supporting critical payment and reporting systems in a 24/7 environment
  • Collaborating with a global team to ensure seamless service delivery
  • Documenting issues and solutions for future reference and continuous improvement

We require an experienced Payment Systems Maintainer who has proven problem-solving skills, knowledge of IT infrastructure, particularly in payment systems, and experience with Host to Host and SWIFT gateways.

Key qualifications for this role include:

  • Proven experience as a production technical support engineer
  • Excellent problem-solving and root cause investigation skills
  • Understanding of IT infrastructure, particularly in payment systems
  • Experience with Host to Host and SWIFT gateways
  • Knowledge of file transmission protocols like FTPS, SFTP, AS2, SOAP, and SwiftNet FileAct
  • Experience with IBM Sterling Integrator, Sterling Engine proxy, and Sterling configuration manager
  • Proficiency in Java and Unix/Linux environments
  • Knowledge of Oracle Databases


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