Card Dispute Support Expert

6 dni temu


Gdańsk, Pomerania, Polska Job Squad Pełny etat

We are looking for an experienced Finnish-speaking Card Dispute Specialist to join our team at Job Squad in Poland. As a specialist, you will support customers in minimizing losses related to third-party fraud with payment cards and maintain compliance in all actions.

Key Responsibilities
  • Support customers in minimizing losses related to third-party fraud with payment cards.
  • Maintain compliance in all actions.
  • Collaborate with internal parties, including other Customer Service teams, Sales, Finance, Risk, Treasury, Compliance, and Legal departments.
Your Skills and Qualifications

You speak and write Finnish fluently (minimum C1) and you are fluent in English (B2).

Experience handling customer applications and administrative tasks in a professional, positive, effective way.

  • Experience in communicating and explaining the 'why' behind and having the ability to think analytically and detect risks.
  • Previous experience with Payment products/card services or KYC/AML/Compliance is a plus.

You have basic computer handling skills.

You are result-oriented, service-minded, self-driven, and flexible.



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