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Airline Ticket Support Specialist

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are looking for a skilled Airline Ticket Support Specialist to join our team at TN Poland. As a key member of our customer support team, you will be the first point of contact for customers, responding to various incoming requests and solving emerging issues through phone, email, and chat.

Your primary responsibilities will include helping customers with flight reservations, itinerary changes, baggage concerns, and other related issues. You will also participate in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them.

To succeed in this role, you must have excellent communication skills, attention to detail, and problem-solving abilities. Previous customer service experience is highly valued, but not necessary. We are open to training the right candidate.

As a customer-focused individual, you will build strong relationships with customers while improving their overall satisfaction. You will work closely with our team to provide exceptional service and ensure a smooth customer experience.