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Poland Based Logistics Real Estate Leasing and Customer Experience Expert

2 tygodni temu

Poznań, Greater Poland TN Poland Pełny etat
Job Overview

We are seeking a highly skilled Logistics Real Estate Leasing and Customer Experience Manager to join our team in Poland. The successful candidate will be responsible for implementing various leasing plans, policies, and strategies, as well as providing exceptional customer service and quality buildings.

About the Role

This role is part of a team that strives to provide best-in-class service to customers in our 2 million square meters of industrial buildings in the Polish Market. Our customer base is diverse, and we're looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations.

The Leasing Manager is responsible for:

  1. New and renewal lease negotiation and analysis.
  2. Preparing and executing marketing plans for existing projects.
  3. Preparation of all leasing documentation, including but not limited to leases, amendments, final lease submission packages.
  4. Professional interaction with tenants and clients.
  5. Securing new and expanded business opportunities through prospecting, networking, relationship building.
  6. Maintaining current knowledge of market conditions, property values, and legislation that may affect the real estate industry.
  7. Closely cooperating with project management, property management, and finance at above-mentioned projects locally, as well as internationally while working with international customers.
  8. Preparing and assisting on monthly reporting.
  9. Representing the company at various social events, professional fairs, and conferences, pro-bono events while cooperating with local governments to bring larger awareness of the company and its aspects to the Polish market.
  10. Providing education to customers, business partners, as well as the public on sustainable development and its aspects on environment, social life, etc.
  11. Keeping a team spirit.
  12. Developing and maintaining positive relationships with all customers and vendors.
  13. Responding to customer needs and requests in a timely manner.
  14. Performing basic maintenance functions for customers and building.
  15. Attending and completing all required training.
Requirements

To succeed in this role, you will need:

  • A minimum of a Bachelor's degree.
  • Fluent Polish and English language skills.
  • At least 3 years of overall experience with customers, preferably in the commercial real estate industry.
  • Demonstrated ability to manage multiple projects and tasks on a daily basis.
  • Ability to carry out specific oral and written instructions.
  • Ability to work independently.
  • Strong negotiation, communication, and interpersonal skills.
  • Excellent customer service and interpersonal skills.
  • Proven ability to communicate effectively with customers, peers, management, contractors, and vendors.
  • A valid driver's license, good driving record, and the ability to travel to multiple properties.
  • Real Estate knowledge.
  • This role is to cover parental leave until December 2025.
What We Offer

We provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at the company feels a sense of belonging.