Order-to-Cash Specialist with German Language Skills

2 tygodni temu


Katowice, Silesia, Polska Grupa Absolvent Pełny etat

Role Overview:

The Order-to-Cash Specialist with German Language Skills will be responsible for direct contact with customers and the organization in case of any questions related to customer accounts.

Key Responsibilities:

Contacting customers, sales teams, and other departments on a daily basis via telephone, Microsoft Teams, and email

Handling and resolving queries in a professional, prompt manner, and with high standards of customer care

Contacting customers proactively regarding account clarification, including Direct Debit rejections, remittance advice, and incorrect or missing payments

Supporting customers in understanding their account bookings

Customer accounts clearing

Key and Desired Skills:

Participating in process improvement initiatives

Collection activities

Reporting and Administration tasks

Minimum of 1 year's experience working in customer service or as a credit controller

Ability to communicate effectively in both English and German

Works with high accuracy and attention to detail

Effective communicator with advanced interpersonal skills

Key Stakeholders:

LKQ Global Competency Center Poland team members

Finance departments

Local sales teams and German-speaking customers

Key Details:

Other Requirements:

This is a permanent role

Hybrid - A minimum of two days a week working from the office

Location:

Katowice, Poland



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