Order-to-Cash Specialist with German Language Skills
2 tygodni temu
Role Overview:
The Order-to-Cash Specialist with German Language Skills will be responsible for direct contact with customers and the organization in case of any questions related to customer accounts.
Key Responsibilities:
Contacting customers, sales teams, and other departments on a daily basis via telephone, Microsoft Teams, and email
Handling and resolving queries in a professional, prompt manner, and with high standards of customer care
Contacting customers proactively regarding account clarification, including Direct Debit rejections, remittance advice, and incorrect or missing payments
Supporting customers in understanding their account bookings
Customer accounts clearing
Key and Desired Skills:
Participating in process improvement initiatives
Collection activities
Reporting and Administration tasks
Minimum of 1 year's experience working in customer service or as a credit controller
Ability to communicate effectively in both English and German
Works with high accuracy and attention to detail
Effective communicator with advanced interpersonal skills
Key Stakeholders:
LKQ Global Competency Center Poland team members
Finance departments
Local sales teams and German-speaking customers
Key Details:
Other Requirements:
This is a permanent role
Hybrid - A minimum of two days a week working from the office
Location:
Katowice, Poland
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