Technical Game Support Expert
6 dni temu
CD PROJEKT RED is a leading game development studio dedicated to crafting immersive, engaging experiences for gamers. Our mission is to create innovative, story-driven RPGs that leave a lasting impact on the gaming community.
The RoleWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our players, collaborating with cross-functional teams to resolve complex issues, and staying up-to-date with game updates and patches.
Key Responsibilities:
- Providing timely and effective technical support to players via various communication channels.
- Collaborating with internal teams to identify and resolve high-priority issues.
- Developing and maintaining knowledge bases and documentation to facilitate efficient issue resolution.
- Staying current with game updates and patches to ensure seamless player experience.
In return for your expertise and dedication, we offer:
- A competitive salary and bonus structure.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
- A generous relocation package for international candidates.
- Access to cutting-edge equipment and tools.
- A range of social activities and events to foster teamwork and camaraderie.
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