Operations Specialist Account Profile

4 dni temu


Kraków, Lesser Poland Brown Brothers Harriman Pełny etat
Job Description
Brown Brothers Harriman is a premier global financial services firm. We offer premium service, specialist expertise, technology solutions, and partnership approach to client management.

We are seeking a Junior Operations Specialist Client Account Profile to join our team. In this role, you will be responsible for ensuring that new accounts are set up properly and maintained effectively on BBH&Co. systems. The ideal candidate will develop an in-depth knowledge of BBH&Co.'s business lines, subcustodian network, and systems such as the Unified Account File (UAF), Keystone, and Fircosoft.

Key Responsibilities
• Set up new accounts, make changes to existing accounts, and close accounts that are no longer needed.
• Perform maintenance functions on existing accounts.
• Escalate problem items.
• Monitor and identify incomplete and/or inconsistent information that may result in risk to BBH or our clients. Resolve the discrepancy and execute transactions.
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
• Provide superior client service.
• Communicate as part of a team.
• Gain an understanding of the big picture—how specific function impacts the firm.
• Understand BBH's systems and workflows beyond immediate team and utilize this knowledge to suggest process improvements that will benefit the department.
• Assist team in developing and implementing process improvements which will reduce risk and/or increase productivity.

Requirements
• BA/BS degree or equivalent work experience.
• English C1.
• Demonstrated PC skills.
• Ability to identify, escalate, and resolve a problem.
• Ability to communicate professionally through effective verbal and written skills.
• Ability to manage time efficiently and effectively.
• Organizational skills and detail-oriented.
• Ability to multi-task.
• Ability to work in a team environment.
• Ability to meet deadlines and work under pressure.


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