Customer Service Specialist with Language Skills
4 dni temu
Your responsibilities include speaking with consumers who use Newell Brands' products. You will answer inquiries regarding pre-sales and after-sales service, utilizing your foreign language skills.
Our diverse portfolio of products includes stationery, small household appliances, and other items from brands like Parker, Waterman, Contigo, NUK, and Crockpot.
Key Responsibilities:- Respond to consumer queries through various channels in a professional and solution-oriented manner.
- Create and maintain consumer information and case management for accurate business communication.
- Use product knowledge to ensure accurate information is communicated to consumers.
- Seek solutions for unusual queries or requests.
- Document relevant information in designated systems.
- Fluent French (C1/B2) and English (C1/B2) spoken and written skills.
- Good command of MS Word and Outlook.
- Outgoing with excellent communication skills (verbal and written).
- Empathy and openness for working with consumers.
- Readiness to learn new tools and technologies.
- Organizational skills with ability to prioritize.
- Detail-oriented.
- Positive attitude and great interpersonal skills, including rapport-building and listening.
- Full-time employment contract.
- Customer Service and Product trainings as part of your induction.
- Private healthcare.
- Pension plan (PPE) with company contribution of 3.5%.
- Life insurance.
- Hybrid working system with flexible hours.
- LinkedIn online learning with access to 17,000 courses.
- Cultural diversity with over 30 nationalities in our Poznan office.
- Discounts for some of our products and brands.
- Modern office space with well-equipped kitchen.
- Partly financed Multisport Card or cinema tickets.
- Corporate Citizenship Philosophies with environmentally sustainable and socially sensitive business practices.
- Aplikuj – paid time-off for charity activities.
-
Poznań, Greater Poland Randstad Polska Sp. z o.o. Pełny etatJob DescriptionWe are looking for an experienced Junior Accountant who will contribute to the establishment of processes in the Global Service Center. The successful candidate will perform day-to-day finance activities within the finance team, including accounts receivables and payables, invoice processing, and master data maintenance. They will also support...
-
Customer Service Representative
2 dni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatJob Overview:Newell Poland Services Sp. z o.o. is seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer support via email, chat, phone, and social media channels.Respond to consumer inquiries in a professional and solution-oriented manner.Utilize product knowledge to ensure accurate...
-
Customer Service Representative
4 dni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etatCompany OverviewNewell Poland Services Sp. z o.o. is a leading provider of customer service solutions in the industry.Our team of experts works tirelessly to ensure that our customers receive the best possible support and experience.Job DescriptionAs a Consumer Services Representative, you will be responsible for handling customer inquiries and resolving...
-
Polish Language Support Specialist in Greece
5 dni temu
Poznań, Greater Poland Patrique Mercier Recruitment Nordic Pełny etatPatrique Mercier Recruitment Nordic is seeking a talented Customer Service Professional to join our team in Greece. As a Polish-speaking customer support specialist, you will have the opportunity to work with clients from diverse backgrounds and cultures.About the RoleIn this role, you will be responsible for providing exceptional customer service to...
-
Customer Service Ambassador
4 dni temu
Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat**About Us**Newell Poland Services Sp. z o.o. is a leading organization that specializes in delivering exceptional customer experiences through innovative solutions and passionate teams.We are dedicated to creating a positive impact on our customers' lives by providing top-notch service and support.Our team of experts works tirelessly to ensure that every...
-
Greece Customer Support Representative
5 dni temu
Poznań, Greater Poland Patrique Mercier Recruitment Nordic Pełny etatPatrique Mercier Recruitment Nordic is a leading recruitment agency that offers exciting opportunities to individuals looking for a new challenge. As a Polish Customer Support representative, you will have the chance to work in Greece and provide top-notch support to clients in their native language.About the RoleThis is a unique opportunity to immerse...
-
Customer Service Director
5 dni temu
Poznań, Greater Poland HAYS POLAND Sp. z o.o. Pełny etatJob OverviewWe are seeking an experienced Customer Service Director to oversee all customer-facing processes and lead a team of specialists in delivering exceptional service.
-
Large Language Model Specialist
3 dni temu
Poznań, Greater Poland Sii Polska Pełny etatAbout the Role">We are looking for a Large Language Model specialist to join our team at Sii Polska. The ideal candidate will have a strong background in deploying production-ready applications of Large Language Models (LLMs), particularly in LLM Agents and Graph-based Retrieval-Augmented Generation (RAG).In this role, you will design, develop, and deploy...
-
Poznań, Greater Poland Patrique Mercier Recruitment Nordic Pełny etatPatrique Mercier Recruitment Nordic is a dynamic recruitment agency that specializes in placing talented professionals in exciting roles. As a Customer Service Representative in Greece, you will have the chance to work with Polish-speaking clients and provide top-notch support to help them achieve their goals.About the RoleIn this role, you will be...
-
Head of Customer Experience
5 dni temu
Poznań, Greater Poland HAYS POLAND Sp. z o.o. Pełny etatKey ResponsibilitiesDirect and motivate a team of Customer Service Specialists to provide prompt and professional service to customers.Oversee the performance of the Customer Service team, setting goals with subordinates and monitoring achievement.Develop and track key performance measurements, driving ongoing process improvements and organisational...
-
Customer Service Representative II
5 dni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:The Financial Services Account Associate plays a critical role in ensuring a positive customer experience in a metric-driven environment. This position is responsible for handling customer inquiries, resolving complex issues, completing account maintenance, and processing transactions for mutual fund account holders and financial...
-
Operations Management Specialist
5 dni temu
Poznań, Greater Poland Allegro Pełny etatJob Description:As an Operations Management Specialist at Allegro, you will oversee a team of Recruiter Administrators, ensuring the efficient delivery of administrative support to the Talent Acquisition team. Your role will involve leading and mentoring team members, optimizing processes, and maintaining high service quality.Main Responsibilities:- Lead and...
-
DevOps Specialist with Focus on Scalability
5 dni temu
Poznań, Greater Poland Tangent Pełny etat**Job Description**">We are seeking an experienced DevOps engineer to join our team at Tangent. As a DevOps specialist, you will be responsible for delivering scalable, resilient, secure, and available infrastructure. You will work closely with project managers, front-end developers, and architects to ensure seamless collaboration.">The ideal candidate will...
-
Service Excellence Leader
5 dni temu
Poznań, Greater Poland HAYS POLAND Sp. z o.o. Pełny etatRequirementsStrong sales and customer-oriented attitude, with excellent communication skills.'Lean Sigma' skills at Green Belt level, with comprehensive understanding of customer needs and strong process orientation.Advanced SAP and CRM knowledge, as well as MS-Office, particularly Excel.
-
Fleet Manager Specialist
5 dni temu
Poznań, Greater Poland Boekestijn Transport Pełny etatJob OverviewFleet Manager plays a crucial role in the day-to-day operations of our transportation department. As a key member of our team, you will be responsible for managing the entire fleet lifecycle, from procurement to disposal.Main Responsibilities- Manage relationships with finance providers and rental vendors to ensure optimal pricing and service...
-
Technical Infrastructure Specialist
5 dni temu
Poznań, Greater Poland Allegro Pełny etatCompany OverviewAt Allegro, we're shaping the future of e-commerce and building a world-class technical platform. Our teams work together to design, develop, and maintain tools and infrastructure that empower our product teams and customer support department.Job DescriptionAs a Technical Infrastructure Specialist, you will play a key role in building and...
-
AI and Machine Learning Specialist
5 dni temu
Poznań, Greater Poland Netguru Pełny etatAbout Us: At Netguru, our mission is to empower entrepreneurs and innovators to shape the world through innovative software solutions. We prioritize trust, ownership, and transparency in all aspects of our work.">">We are looking for a Senior/Regular AI/ML Engineer who will be responsible for designing and implementing advanced machine learning models,...
-
Customer Experience Excellence Manager
5 dni temu
Poznań, Greater Poland Allegro Pełny etatCompany OverviewAllegro is a leading company in the logistics and e-commerce sector, dedicated to delivering exceptional customer experiences. Our team consists of top-class specialists and experts in their areas of expertise, working together to drive excellence in our industry.As a key member of our team, you will contribute to shaping the future of our...
-
Junior Accountant
3 dni temu
Poznań, Greater Poland Randstad Polska Sp. z o.o. Pełny etatRequired Skills and Qualifications- Bachelor's degree in Accounting, Finance, or related field- 0.5-1 year experience in finance and/or shared services in a global organization- Strong language skills in French (B2-C1) and English (B1-C1)- Experience with finance systems is desirable, but extensive training will be provided- Excellent time management,...
-
Senior Power Electronics Specialist
5 dni temu
Poznań, Greater Poland Goldman Recruitment Pełny etatCompany OverviewGoldman Recruitment is a leading provider of advanced energy storage solutions. Our company values innovation, collaboration, and excellence.Job DescriptionWe are seeking a seasoned Power Electronics Specialist to lead our R&D team in charger design. The ideal candidate will have extensive experience in power electronics, digital electronics,...