Customer Service Representative
2 dni temu
Job Overview:
Newell Poland Services Sp. z o.o. is seeking a highly skilled Customer Service Representative to join our team.
Key Responsibilities:
- Provide exceptional customer support via email, chat, phone, and social media channels.
- Respond to consumer inquiries in a professional and solution-oriented manner.
- Utilize product knowledge to ensure accurate information is communicated to consumers.
- Document all interactions and updates in designated systems.
Requirements:
- Fluent German (C1/B2) and English (C1/B2) language skills (spoken & written).
- Good command of MS Word and Outlook.
- Outgoing personality with excellent communication skills (verbal & written).
- Empathy and openness for working with diverse consumer groups.
Advantages:
- Opportunity to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.).
- Organizational skills with ability to prioritize tasks effectively.
- Detail oriented and proactive approach.
- Positive attitude and great interpersonal skills.
What We Offer:
- Full-time employment contract.
- Customer service and product training as part of the induction process.
- Language classes (Polish/German/English).
- Unlimited access to LinkedIn Learning courses.
- Private healthcare and pension plan with company contribution.
- Fully sponsored life insurance.
- Hybrid working system with flexible hours.
- Discounts on select products from Newell Brands' portfolio.
- Partly financed Multisport Card or cinema tickets.
About Us:
Newell Poland Services Sp. z o.o. is a leading global manufacturer of consumer goods, with a strong presence in the EMEA region. Our portfolio includes iconic brands like Parker, Sistema, Spontex, Crockpot, NUK, Coleman, and Yankee Candle.
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