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ServiceNow Portfolio Manager

1 tydzień temu

Kraków, Lesser Poland RedCat Digital Pełny etat

At RedCat Digital, we are seeking a highly skilled ServiceNow Portfolio Manager to join our team. As a key member of our digital transformation consultancy, you will play a vital role in bridging the gap between business needs and technical solutions, particularly within the ServiceNow platform.

This is an exciting opportunity for a skilled professional to drive strategic portfolio management through the ServiceNow SPM module. Your deep understanding of the functionalities of this module and how it supports best practices in strategic portfolio management will be essential.

  • Key Responsibilities:
  • Collaborate with stakeholders to align projects and initiatives with broader business strategies and objectives.
  • Work closely with cross-functional teams to ensure the ServiceNow SPM module integrates effectively with other ServiceNow modules like Project Management, Demand Management, and Resource Management, as well as external systems.
  • Map and document both current and future-state processes for portfolio management, ensuring a seamless transition to future enhancements and process improvements.
  • Translate complex business needs into actionable user stories for development teams.
  • Create reports and dashboards to visualize portfolio performance and monitor key metrics, enabling effective decision-making at all levels.
  • Collaborate with ServiceNow developers and administrators to convert business requirements into effective, functional solutions.
  • Support the adoption of new portfolio management processes and tools by applying your understanding of change management principles.