Global IT Service Manager

Job Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at B2B S.A.About the Role:This is a leadership position that oversees the entire service lifecycle, from definition to delivery and ongoing management.You will be responsible for preparing and administering contractual documents, as well as...

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

Job OverviewWe are seeking an experienced IT Service Delivery Manager to join our team. As a key member of our IT department, you will drive and coordinate maintenance activities such as software upgrades, license renewals, hardware ordering and decommissioning, patching, and vulnerability management.Key Responsibilities:Drive and coordinate maintenance...

Job SummaryWe are seeking an experienced IT Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for leading a team of approximately 15 persons involved in the delivery of L1/L2 Support IT Services and Projects.Main Responsibilities:Lead a team to deliver IT services and projects globally.Manage service...

We are looking for an IT Infrastructure Manager to join our team at LAN IT 24 GmbH. As a key member of our team, you will be responsible for managing our IT infrastructure, including backup and disaster recovery operations.Key ResponsibilitiesManage and maintain our IT infrastructure, including hardware and software componentsDesign and implement backup and...

About the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...

responsibilities :- Providing user support primarily for Client Hardware, Windows Operating System, Retail and Office environment to complete workflow tasks, incidents and request in a cost-efficient manner- Striving for a high 1st level support solution rate to gain high level of user satisfaction- Informing proactively IT users about the status of their...

Company OverviewWe are a leading IT consulting company, providing innovative solutions to global clients. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.Job SummaryWe are seeking an experienced Service Desk Analyst with Czech and Slovak language skills to join our team. As a Service Desk...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

In this role you will work in partnership with Network Service Operations, Incident/Problem Management, other IT Delivery groups and vendors to deliver a service aspiring for operational excellence. You will work to continually improve Network services delivery and vital processes in conjunction with the Network Functional leadership team. You will be...

Join WIPRO IT SERVICES POLAND Sp. z o.o. as an IT Support Manager and be part of our team that provides exceptional support to clients across Europe.We are seeking a highly skilled and experienced IT Support Manager to lead our Operate team in one of our European countries. The successful candidate will be responsible for managing the support of...

We are seeking a highly motivated IT Help Desk Professional to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Overview:Achieve excellence in IT SOX Configuration Controls by leveraging your analytical skills and attention to detail to identify and mitigate potential risks.About You:Bachelor's degree in Information Systems, Accounting, or Business.Minimum 2 years of experience in IT-related roles, preferably in auditing or risk management.Excellent organizational and...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job DescriptionAs a Service Desk Analyst, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Manage incoming service requests through various communication channels.Determine the root cause of technical issues and provide resolutions or escalate to senior technicians.Document...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

ResponsibilitiesThe IT Operations Manager will be responsible for managing the support of our country-based IT applications, ensuring seamless delivery of services to customers.As a key member of the Operate team, you will lead the team to deliver high-quality support services, working closely with customers and stakeholders to resolve issues efficiently.Key...

About the RoleWe are seeking an experienced IT Service Delivery Associate to join our team in Poland. As an IT Service Delivery Associate, you will be responsible for providing exceptional IT support to our clients, ensuring timely resolution of incidents and service requests, and maintaining accurate documentation of issues and resolutions.The ideal...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...