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Multilingual Problem Solver

2 tygodni temu


Kraków, Lesser Poland AirHelp Pełny etat
Customer Support Role

We are seeking a multilingual problem solver to join our Multilingual Problem Solver team. In this role, you will be responsible for assisting air travelers with their flight-related issues.

Key Tasks
  • Assist customers with their delayed, cancelled, or overbooked flights.
  • Communicate effectively with customers via email, chat, and social media channels.
Requirements
  • Fluent communication in English and Arabic.
  • Experience working with targets is an advantage.
  • Eagerness to learn about the airline industry and customer service.