Russian Player Support Advocate
4 tygodni temu
Job Title: Russian Player Support Advocate
Job Summary:
We are seeking a highly motivated and customer-focused Russian Player Support Advocate to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our gamers and customers, ensuring their queries are answered promptly and efficiently.
Key Responsibilities:
- Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.
- Provide accurate and helpful solutions to customer issues, ensuring first-time resolution whenever possible.
- Work collaboratively with the support team to resolve complex customer issues and improve overall customer satisfaction.
- Stay up-to-date with game-related knowledge and technical issues to provide effective support to customers.
- Meet or exceed performance metrics and quality standards for customer support.
Requirements:
- Fluency in Russian and English, both written and spoken.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Experience in customer-facing roles, preferably in the gaming industry.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest gaming technology and tools.
How to Apply:
If you are a motivated and customer-focused individual with a passion for gaming, please submit your application, including your resume and a cover letter, to [insert contact information].
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