Technical Support Specialist for Hybrid Environment

2 tygodni temu


Gdańsk, Polska emagine Polska Pełny etat
About this role

We are seeking an experienced Technical Support Specialist to join our DevOps team in Gdansk. As a key member of our team, you will be responsible for providing top-notch support for our applications in a hybrid environment.

Job Description

This is a long-term contract opportunity with a competitive remuneration package. The successful candidate will have the opportunity to work on various projects and contribute to the growth and development of our team.

Key Responsibilities:
  • Execute daily end-of-day deliveries, change-, incident- and problem management, improvements of monitoring;
  • Develop and maintain knowledge and experience about Java, SQL, Oracle PL/SQL, Bash and ITIL;
  • Provide 2nd line of support for complex applications working closely with developers;
  • Support Java and PL/SQL applications and database concepts;
  • Analyse good understanding of complex queries using aggregate and analytical functions;
  • Experience with Unix and Windows;
  • Handling and resolving incidents following Service Level Agreements (SLA);
  • Continuous analysis of application and infrastructure performance problems;
  • Coordination of changes following company standards;
  • Analysis of application and infrastructure performance problems;
  • Focusing on optimization and automation;
  • Monitoring systems (incl. job monitoring) and verification of events in IT systems based on alerts.
Requirements:
  • 5+ years' experience in this role;
  • Worked as Application Support/ DevOps in Windows and Linux environment;
  • Knowledge in scripting languages as Bash/ PowerShell;
  • Experience in working with Docker based application;
  • Practice in working with Oracle databases;
  • Basic knowledge of Java;
  • Good analytical skills, troubleshooting and debugging;
  • Familiar with Windows/RedHat server systems;
  • Willingness to participate in on-call duty;
  • Fluency in English (verbal and written).
Benefits:

The successful candidate can expect a highly competitive salary, estimated at up to 140 PLN/h net + VAT, as well as opportunities for professional growth and development. We also offer a range of benefits, including a dynamic and supportive work environment, flexible working arrangements, and access to the latest technologies and tools.



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