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IT Support Specialist

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking an experienced IT Support Specialist to join our team at TN Poland in Warsaw. As a key member of our IT department, you will be responsible for providing first-level support to our clients and ensuring that all technical issues are resolved efficiently and effectively.

Job Description

The ideal candidate will have a strong background in IT, with experience in troubleshooting hardware and software issues. You will be required to work independently, using your problem-solving skills to resolve technical issues and provide excellent customer service.

Key Responsibilities:
  • Provide first-level support to clients via phone, email, and ticketing systems
  • Troubleshoot hardware and software issues using diagnostic tools and techniques
  • Document and track technical issues using our incident management system
  • Collaborate with senior technicians to resolve complex technical issues
  • Communicate technical information to non-technical stakeholders
Requirements:
  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in IT support or a related field
  • Strong knowledge of hardware and software platforms
  • Excellent communication and problem-solving skills
  • Fluent in English and Polish
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive training program

If you are a motivated and results-driven individual with a passion for technology, we encourage you to apply for this exciting opportunity.