Global Support Assistant
6 dni temu
We are seeking a highly skilled Customer Support Assistant to join our team. As a key member of our support team, you will be responsible for providing fast and comprehensive ticket responses to our clients.
You will work closely with other teams to ensure seamless communication and resolve any issues that may arise. This role is perfect for someone who is passionate about delivering exceptional customer service and has excellent communication skills.
- Main Tasks:
- Manage client requests and respond to tickets in a timely and professional manner.
- Collaborate with other teams to resolve issues and improve overall client satisfaction.
- Develop a deep understanding of client needs and preferences to provide personalized support.
Requirements:
- Fluent in German and English (written and spoken).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of MS Office packages and ability to learn new software quickly.
What We Offer:
- Flexible work arrangements.
- Opportunities for growth and development.
- Competitive salary and benefits package.
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