Aktualne oferty pracy związane z Customer Relationship Management Specialist - Warszawa, Mazovia - Bayer AG
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Customer Support Specialist
1 dzień temu
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Customer Relationship Management Specialist
1 tydzień temu
We are seeking a highly skilled CRM Administrator to join our team at Bayer AG. As a key member of our Pharma and Medical teams, you will play a crucial role in supporting the efficient functioning of our CRM Veeva system.
Key Responsibilities:- First-Level Support: Provide timely and effective support for Pharma and Medical users, including ticket handling, resolving sync issues, and collaborating with Global Support.
- System Development: Develop the CRM Veeva system by requesting new functionalities, testing implemented features, and providing translations.
- Veeva Module Expertise: Work with additional Veeva dedicated modules such as DMAC and Align.
- Reporting and Data Analysis: Create reports, extract data from Veeva, and deliver insights to the CEE DSAA Team or business users.
- CRM Advocacy: Foster knowledge and best practices, encourage the use of new functionalities, and ensure that business processes are correctly reflected in the CRM systems.
- Digital Platform Management: Monitor and manage local digital platforms and processes as support for the MSO Digital Solutions Expert.
