Airline Customer Support Representative

1 dzień temu


Warszawa, Mazovia, Polska Cross Border Talents Pełny etat
Job Title: Airline Customer Support in Warsaw

Location: Warsaw

Salary: 9,550 PLN

Job Type: On-Site

Working Hours: Monday - Friday, 07:00 - 19:00; Saturday - Sunday, 09:00 - 18:00 (twice a month working on weekends)

Job Description:

We are seeking a highly skilled and customer-focused Airline Customer Support Representative to join our team in Warsaw. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring a seamless travel experience.

Key Responsibilities:

  • Assist customers with booking inquiries, changes, and cancellations.
  • Provide information on flight schedules, services, and policies.
  • Handle customer inquiries via phone, email, and chat in Danish or Norwegian.
  • Resolve issues promptly and efficiently to enhance customer satisfaction.
  • Work collaboratively with other departments to ensure a smooth customer experience.

Qualifications:

  • Fluency in Danish or Norwegian (written and spoken) is essential.
  • Previous experience in customer support or the airline industry is a plus.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Customer-oriented mindset with a passion for travel.

What We Offer:

  • Competitive salary of 9,550 PLN.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A chance to be part of a team that values customer satisfaction.


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