Customer Support Specialist

1 dzień temu


Warszawa, Mazovia, Polska ABC Hosting Ltd Pełny etat

At ABC Hosting Ltd., we're expanding our services to new countries and introducing a new cryptocurrency project. We're looking for a skilled Customer Support Representative to join our team.

This is a full-time remote job with a flexible schedule. As a Customer Support Representative, you'll be responsible for:

  • Helping clients resolve issues with their websites and providing information about our services.
  • Blocking websites that violate hosting rules.
  • Interacting with clients and programmers/sysadmins.

To be successful in this role, you'll need:

  • Intermediate-to-advanced English proficiency (B1-B2).
  • Portuguese/French fluency, with Polish language being a plus.
  • A basic understanding of hosting structure.
  • Experience in programming or site maintenance (not limited to).
  • Self-reliance, as this is a remote job.

We offer a competitive salary, a cozy and friendly environment, and the chance to be part of an international team. We use Redmine for project management and Rocket.Chat for everyday communication. Salary depends on your performance during the interview, and future salary raises depend on your performance and skills.



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