Game Support Specialist

1 dzień temu


Warszawa, Mazovia, Polska PTW Pełny etat
Job Title: Game Support Specialist

We are seeking a highly skilled and passionate Game Support Specialist to join our team at PTW. As a key member of our customer support team, you will be responsible for providing exceptional support to gamers and customers, ensuring their experience is seamless and positive.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide technical support and troubleshooting for game-related issues.
  • Collaborate with internal teams to identify and resolve customer issues.
  • Develop and maintain a deep understanding of our games and services to provide accurate and helpful support.
  • Work closely with colleagues to ensure a high level of customer satisfaction.
Requirements:
  • Fluency in English and the ability to communicate effectively with customers.
  • Excellent problem-solving and analytical skills.
  • Strong customer service skills and the ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Basic knowledge of computer systems and software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest gaming technology and software.
  • A comprehensive training program to ensure your success in the role.
About PTW:

PTW is a leading provider of gaming services, with a reputation for delivering exceptional support and solutions to the gaming industry. We are passionate about creating a positive and inclusive work environment, where our employees can thrive and grow.



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