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Technical Support Engineer
1 tydzień temu
Job Description
The IT Desktop Support Specialist will be responsible for providing technical support to users of computers, software, and hardware running the Windows operating systems.
Main Responsibilities:
- Comprehensive first and second-level help desk support for IT incidents, problems, and service requests.
- Installation, upgrade, support, and troubleshooting of Windows 11 or newer, Microsoft Office products, and other authorized desktop applications.
- Laptop and printer, telephony, and software support/troubleshooting.
- Maintenance and troubleshooting of business applications and computers remotely.
- Ticket management via SNOW tool, including escalations.
About Zurich Insurance Group
Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. We are transforming insurance to create a brighter future together.
